HT204173: Use Mail Connection Doctor

Learn about Use Mail Connection Doctor

Dale624

Level 1 (5 points)

iCloud

Q: can not connect to iCloud using IMAP

can not connect to iCloud using IMAP

thus, can not send or receive email

MacBook Air, OS X El Capitan (10.11.3)

Posted on May 13, 2016 7:28 AM

I have this question too

Q: can not connect to iCloud using IMAP

All replies

Helpful answers

by Brent Rossow,Helpful

Brent Rossow May 13, 2016 9:51 AM in response to Dale624
Level 4 (2,714 points)

iCloud

May 13, 2016 9:51 AM in response to Dale624

iCloud Mail and Notes are down, at least for some users: https://www.apple.com/support/systemstatus/
Reply options

Link to this post

by Dale624,

Dale624 May 13, 2016 9:52 AM in response to Brent Rossow
Level 1 (5 points)

iCloud

May 13, 2016 9:52 AM in response to Brent Rossow

Thanks. You are correct. I had to go to an Apple store to find this out, however.

It is back up now for me after affecting about 1% of the users for about 4 hours.
Reply options

Link to this post

by Brent Rossow,

Brent Rossow May 13, 2016 9:56 AM in response to Dale624
Level 4 (2,714 points)

iCloud

May 13, 2016 9:56 AM in response to Dale624

No problem. I actually came here for the same reason, so I guess we're both part of the supposed 0.86% of users who were affected. If you bookmark that system status page (or barring that, just Google "Apple server status"), it might save you a trip to the Apple Store in the future.
Reply options

Link to this post