dean2469

Q: iOS 7 Photos App "Downloading..."

My iPhone 4 running ios 7.1.2 was recently restored from an iCloud backup and also has Photo Stream turned on. Since restoring the device, the Photos app constantly says 'Downloading...' below the albums. It doesn't seem to be doing anything. What does this mean and how can I get rid of it because it's rather quite distracting..?Photo 12-05-2016 7 47 39 pm.png

iPhone 4, iOS 7.1.2

Posted on May 12, 2016 2:57 AM

Close

Q: iOS 7 Photos App "Downloading..."

  • All replies
  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 May 13, 2016 9:40 AM in response to dean2469
    Community Specialists
    May 13, 2016 9:40 AM in response to dean2469

    Hello dean2469,

    Thanks for using Apple Support Communities.

     

    I understand you've restored your iPhone via an iCloud backup and you're concerned that it's still showing as downloading content.  Restoring from an iCloud backup can take a long time, and it can vary depending on the amount of data it has to restore (especially photos and videos), and your Wi-Fi connection.  For more information please see below:

     

    Restoring my device from an iCloud backup is taking a long time

    Restoring from a backup might take a while because of the size of the backup or the speed of the Wi-Fi network. For example, iCloud can take approximately 1 to 4 hours per gigabyte during a restore process.

    There are several steps you can take:

    • In iOS 8 or later, check the progress of the transfer on your device under Settings > iCloud > Backup. If the restore process is underway, the iCloud Backup setting is dimmed.
    • Make sure that your device is connected to the Internet with reliable Wi-Fi. 
    • Make sure that your device is plugged in to a power outlet.
    • Check the Apple progress bar that appears while transferring a backup.

    If you need help restoring your device from an iCloud backup

     

    Cheers.