HT204641: Update the software on your Apple Watch

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BusinessUser25

Q: cannot verify update

After updating the new iWatch OS for 4 hours it says cannot verify update despite being connected to WiFi and Safari. What now?

Apple Watch, watchOS 2.0.1, updating iWatch

Posted on May 13, 2016 5:46 PM

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Q: cannot verify update

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  • Helpful answers

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK May 13, 2016 5:57 PM in response to BusinessUser25
    Level 7 (31,031 points)
    Apple Watch
    May 13, 2016 5:57 PM in response to BusinessUser25

    Hi

     

    Try the following steps:

     

    However, do not interrupt your iPhone or watch if the process has already reached the "installing" stage.

     

    • On your iPhone, close the Watch app and all other open apps:
      • Double-click the Home button, then swipe upwards on each app preview.
    • Remove your watch from the charger and restart both devices:
      • Turn both off together, then restart your iPhone first;
      • To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;
      • To turn it back on: press and hold the side button until you see the Apple logo.
    • Replace your watch on the charger, keep your iPhone connected to power and try updating again by following the instructions here: