Q: itunes could not copy song to ipod because unknown error occurred (-5000)
I found a similar question from a few years ago but no answers, and this started happening to me a few days a go after maybe a month of not syncing my ipod.
any ideas?
160gb ipod classic on windows 10 with latest versions of both windows and itunes.
iPod classic 160GB (Late 2009), Windows 10
Posted on May 13, 2016 2:58 PM
It's not stated what you have already tried, so... Shut down (power off) computer and disconnect all USB devices. You can leave standard USB keyboard/mouse connected, if used. If your computer is a laptop, connect its power adapter so that it's not running on battery power. Do this to Reset (restart) your iPod
Learn how to reset your iPod - Apple Support (see section iPod with a click wheel)
Start up computer, run iTunes, and connect iPod to a direct USB port on computer, by itself. Then try to sync it again.
If that does not help, do a Restore on the iPod using iTunes. This erases the iPod, reinstalls its software, and sets it to default settings.
Then, connect iPod to a direct USB port on computer, still by itself, and try syncing again.
Posted on May 14, 2016 2:00 AM