HT204397: Using app-specific passwords

Learn about Using app-specific passwords
mrklingon

Q: How does two-step work with Apple TV? I can't get the login to work.

How does two-step work with Apple TV? I can't get the login to work.

 

I have my password, I receive the key, but how do I use it? Enter the key instead of the password? Enter password+key, or password,key?

Posted on May 10, 2016 7:19 PM

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Q: How does two-step work with Apple TV? I can't get the login to work.

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  • Helpful answers

  • by LACAllen,

    LACAllen LACAllen May 10, 2016 11:05 PM in response to mrklingon
    Level 5 (4,586 points)
    iCloud
    May 10, 2016 11:05 PM in response to mrklingon

    Which 2 step do you use? There are 2.

     

    Which Apple, TV? There are several.

     

    App specific passwords don't use anything between the Apple ID password and the code sent. So passwordkey should work.

  • by Diana.McCall,

    Diana.McCall Diana.McCall May 13, 2016 4:40 PM in response to mrklingon
    Level 4 (2,942 points)
    Apple TV
    May 13, 2016 4:40 PM in response to mrklingon

    It doesn't work. You need to turn it off until Apple gets it right. There are several other threads here on this problem.

  • by Gino_Cerullo,Apple recommended

    Gino_Cerullo Gino_Cerullo May 13, 2016 8:18 PM in response to mrklingon
    Level 3 (553 points)
    Apple TV
    May 13, 2016 8:18 PM in response to mrklingon

    I've used an Apple TV 3 and an Apple TV 4 with Apple's older two-step verification and the Apple TV 4 with Apple's newer two-factor authentication. I did not have to do anything special other than log-in with my Apple ID on the Apple TVs.

     

    The Apple support page for the older two-step verification.

    Frequently asked questions about two-step verification for Apple ID - Apple Support

     

    The Apple support page for the newer two-factor authentication.

    Two-factor authentication for Apple ID - Apple Support

  • by Diana.McCall,

    Diana.McCall Diana.McCall May 14, 2016 3:52 AM in response to Gino_Cerullo
    Level 4 (2,942 points)
    Apple TV
    May 14, 2016 3:52 AM in response to Gino_Cerullo

    That's great news, because many users have had trouble with this. Can you explain a lttle more? Did you need to generate an app-specific password fir the Apple TV?

  • by Gino_Cerullo,

    Gino_Cerullo Gino_Cerullo May 14, 2016 5:36 AM in response to Diana.McCall
    Level 3 (553 points)
    Apple TV
    May 14, 2016 5:36 AM in response to Diana.McCall

    The OP wasn't clear about whether he was using the older two-step verification or the newer two-factor authentication despite the wording of the question.

     

    If using the older two-step verification I suggest taking the time to upgrade to the newer two-factor authentication if all devices qualify.

     

    If the person wants to stick to the older two-step verification this web page has instructions on how to add trusted devices. Ignore the fact that the title of the article says two-factor authentication it is about two-step verification.

     

    http://www.idownloadblog.com/2015/10/23/add-remove-trusted-devices-apple-id-two- factor-authentication/

     

    In the case of two-factor authentication, if you need to append the verification code to the password this is how you do it. Say your password is "password" and your verification code is "123456" you would append it like this "password123456" and use that as your password when logging in.

  • by Gino_Cerullo,

    Gino_Cerullo Gino_Cerullo May 14, 2016 6:34 AM in response to Diana.McCall
    Level 3 (553 points)
    Apple TV
    May 14, 2016 6:34 AM in response to Diana.McCall

    Hi Diana, to answer your question more directly, my Apple TV 3 was already logged in to my iCloud account when I enable the older two-step verification so it was already considered a "trust device" as far as my account was concerned.

     

    When I replaced the Apple TV 3 with an Apple TV 4 I don't recall having to do anything special, I just logged in to my iCloud account without any issue. I did not have to generate an app-specific password and I did not have to append any verification codes to the password. It was a while ago so I can't remember if any other verification was required using one of my other devices.

     

    When I changed from the older two-step verification to the newer two-factor authentication the Apple TV 4 was again already a trusted device in my account so there were no issues there either.