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Helpful answers
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May 14, 2016 7:34 AM in response to NguoiQuyetDinhby norm123,Hi NguoiQuyetDinh,
I understand that you have some questions regarding the warranty status of your Magic Mouse 2. I can help you out with that.
If you purchased the Magic Mouse 2 at a authorized reseller or an Apple Store, then you should be fine in terms of warranty. If you need to have your mouse looked at, then just have the proof of purchase handy when having it looked at. Take a look at the warranty information below for more details.
Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.
http://www.apple.com/legal/warranty/products/accessory-warranty-english.html
If your Magic Mouse 2 is having issues, then look at the troubleshooting article below to assist with any issues that you might be having.
If your Apple wireless mouse, keyboard, or trackpad aren‘t working as expected
https://support.apple.com/en-us/HT204621
Have a good day -
May 14, 2016 8:11 AM in response to norm123by NguoiQuyetDinh,Dear norm123,
Unfortunately, I haven't purchased the Magic Mouse 2 at a authorized reseller or an Apple Store. My Magic Mouse 2's serials number is
CC2544401G3GTQ8AJ
and now I check it on checkcoverage.apple.com is "invalid".
Please tell me if my magic mouse 2 is ok? (fake or not?)
and how will I check it more exactly now?
There are many mac users like me confused in check apple accessories warranty.
Thanks.
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May 14, 2016 10:58 AM in response to NguoiQuyetDinhby norm123,Hey NguoiQuyetDinh,
Your best bet would be to contact Apple Support to have it looked at. You can start that by using the link below.
Contact Support
https://support.apple.com/contact
Take it easy -
May 14, 2016 7:01 PM in response to norm123by NguoiQuyetDinh,Thank norm123!
Now I realize that checking Magic Mouse 2's serials number isn't easy.
