mkgr

Q: El Capitan running slowly?

Is anyone else having the issue of your Mac running wicked slow after the new El Capitan update? Word, Safari, Preview, and iTunes wouldn't open- they froze and I had to force quit them. Even typing this there is a major lag and the pinwheel appears. What's up with that? So far I hate how slow it's making my mac.

Posted on Sep 30, 2015 2:22 PM

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Q: El Capitan running slowly?

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  • by shep222,

    shep222 shep222 May 4, 2016 2:48 PM in response to Vapresto
    Level 1 (4 points)
    May 4, 2016 2:48 PM in response to Vapresto

    Vapresto wrote: "The irony of my situation was that I did lots of research before I 'upgraded', as I wanted to continue with Aperture (I am a professional event photographer with over 2 million images in around 100 libraries).  So, I waited until a few fellow Aperture users had gone to El Capitan and said Aperture still worked.  I also did a lot of Googling and found a few reports of people with older MacBook Pros, with low RAM, finding El Capitan actually sped their machines up..."

     

    Vapresto, I am in EXACTLY the same situation as you, and did the same checks before "upgrading" to ElCapitan. The only reason I upgraded was to try to make Aperture run as long as possible, and get a couple more years out of it at least.

    What a fiasco. We apparently have to become computer experts in order to make the machine work properly. We are told on this forum by self-styled experts that we should have known better; that we should have done this and that; that "most" other people don't have this problem. It's our fault, you see…

     

    That's not what Macs were originally intended to be! I've been using them for over 20 years.

  • by Csound1,

    Csound1 Csound1 May 4, 2016 2:54 PM in response to shep222
    Level 9 (50,968 points)
    Desktops
    May 4, 2016 2:54 PM in response to shep222

    Why are you expecting a deprecated product not to behave like one, Aperture is no longer in production or supported, that it works at all is a bonus. What are you intending to do when it is not?

  • by shep222,

    shep222 shep222 May 4, 2016 4:28 PM in response to Csound1
    Level 1 (4 points)
    May 4, 2016 4:28 PM in response to Csound1

    See many other posts elsewhere on that issue, csound1, level 8. It has nothing to do with this thread.

    Ask photographers with investment in images. They know the issues.

  • by Kurt Triffet,

    Kurt Triffet Kurt Triffet May 4, 2016 4:26 PM in response to shep222
    Level 1 (94 points)
    May 4, 2016 4:26 PM in response to shep222

    Apple did kill Aperture early last year, with the last update for only Yosemite. You'd have better luck with Adobe image editing products going forward. Lightroom is excellent. Aside from OS work, Apple is more hardware than software oriented today so third party developers pick up that slack.

  • by shep222,

    shep222 shep222 May 4, 2016 4:29 PM in response to Kurt Triffet
    Level 1 (4 points)
    May 4, 2016 4:29 PM in response to Kurt Triffet

    See other threads. I know plenty about it, thanks, Kurt. Glad you like Lightroom. Go with it.

  • by Csound1,

    Csound1 Csound1 May 4, 2016 4:37 PM in response to shep222
    Level 9 (50,968 points)
    Desktops
    May 4, 2016 4:37 PM in response to shep222

    shep222 wrote:

     

    See many other posts elsewhere on that issue, csound1, level 8. It has nothing to do with this thread.

    Ask photographers with investment in images. They know the issues.

    What does that have to do with it, Aperture is finished,

  • by umadcuzimstylin,

    umadcuzimstylin umadcuzimstylin May 14, 2016 10:51 AM in response to William Kucharski
    Level 1 (4 points)
    May 14, 2016 10:51 AM in response to William Kucharski

    Yep it makes your computer garbage for a day! I couldn't even write stuff on forums without major delays and pinwheel popping up. Loading web pages took forever. But like he said after a day it works. Now its lightning fast! Too bad it looks ********.

  • by Akari A.,

    Akari A. Akari A. May 29, 2016 1:21 AM in response to mkgr
    Level 1 (9 points)
    May 29, 2016 1:21 AM in response to mkgr

    Clearing the Library and ~Library cache folders and then doing a PRAM reset worked for me.

     

    To clear the cache folders, click on Finder.

     

    Once Finder is open go to the top left bar. To the right of the  in the top left corner of the screen will be the word “Go”. Select “Go” and then “Computer” > “Mac HD” > “Library”.

     

    While in the Library, find the “Caches” folder and open it so the word “Caches” is now showing as the name at the top of the window.

     

    Next press “command+A” on the keyboard to select everything within the Caches folder. Once everything is selected, go to the top left bar again and find the word “File”. In the drop down box for File, select “Move To Trash”.

     

    The next step is going back to Finder.

     

    Once back on Finder, go back to “Go” on the top left bar on the screen and this time press and hold the “option/alt” key.

     

    This will reveal “Library” in the drop down box for “Go”. Select “Library” and find the “Caches” folder again and open it so the name “Caches” is on the top window name again.

     

    Next steps will be the same thing as in the last Caches folder. Press “command+A” to select everything within the Caches folder. Once everything is selected, go to the top left where “File” is and in the drop down box for File select “Move To Trash”.

     

    Then power off the Mac and do a PRAM reset.

     

    Hold the bottom left “command + option/alt + R” keys with the left hand. Keep holding these three keys with the left hand and don’t release them.

     

    With the right hand then, press and release the power button and then immediately hold the letter “P” key down while the computer powers on.

     

    Hold until you hear the computer chime on twice or if you see it turn on, off and on again.

     

    Once you see or hear this, you can release all four keys and should boot back to the desktop normally and then empty the trash and test again.

  • by aaaderogba,

    aaaderogba aaaderogba May 31, 2016 9:48 AM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    May 31, 2016 9:48 AM in response to Eric Root

    My Macbook pro runs too slow. This is the result from running Eltrecheck. I need your advice please.

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-31 17:19:57

    Download EtreCheck from https://etrecheck.com

    Runtime 16:17

    Performance: Poor

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

    Description:

    The computer starts very slow and it runs very slow. The beach ball appears at a launch of every application. Many time the system freezes.

     

    Hardware Information:

        MacBook Pro (13-inch, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro9,2

        1 2,5 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 293

     

    Video Information:

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software:

        OS X El Capitan 10.11.5 (15F34) - Time since boot: about 2 hours

     

    Disk Information:

        APPLE HDD HTS545050A7E362 disk0 : (500,11 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 498.88 GB (270.10 GB free) - 39 errors

    Drive failure!

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 499.25 GB Online

     

        MATSHITADVD-R   UJ-8A8   ()

     

    USB Information:

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Research In Motion, Ltd. BlackBerry

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Kernel Extensions:

            /Library/Extensions

        [loaded]    com.BlackBerry.driver.USBCDCNCM (1.0.14 - SDK 10.7 - 2016-05-17) [Support]

        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (2.2.16 - SDK 10.7 - 2016-05-17) [Support]

        [loaded]    com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8 - 2016-05-17) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.leapfrog.codeless.kext (2.0 - 2016-05-17) [Support]

        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10 - 2016-05-17) [Support]

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 (26913) - SDK 10.4 - 2016-05-17) [Support]

     

            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26913) - SDK 10.4 - 2013-12-19) [Support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26913) - SDK 10.5 - 2013-12-19) [Support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 (26913) - SDK 10.4 - 2013-12-19) [Support]

     

    Startup Items:

        HWNetMgr: Path: /Library/StartupItems/HWNetMgr

        HWPortDetect: Path: /Library/StartupItems/HWPortDetect

        StartOuc: Path: /Library/StartupItems/StartOuc

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents:

        [not loaded]    7 Apple tasks

        [loaded]    157 Apple tasks

        [running]    74 Apple tasks

     

    System Launch Daemons:

        [running]    com.seagate.TBDecorator.plist (2013-10-11) [Support]

        [not loaded]    45 Apple tasks

        [loaded]    162 Apple tasks

        [running]    84 Apple tasks

     

    Launch Agents:

        [loaded]    com.google.keystone.agent.plist (2016-03-05) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-10-30) [Support]

        [running]    com.rim.BBLaunchAgent.plist (2015-03-11) [Support]

        [running]    com.rim.PeerManager.plist (2015-03-24) [Support]

        [running]    com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist (2015-03-24) [Support]

        [running]    com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

        [loaded]    org.macosforge.xquartz.startx.plist (2014-08-11) [Support]

     

    Launch Daemons:

        [failed]    com.adobe.fpsaud.plist (2016-04-05) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-03-05) [Support]

        [loaded]    com.leapfrog.connect.authdaemon.plist (2015-02-22) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-10-30) [Support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist (2015-02-19) [Support]

        [running]    com.rim.BBDaemon.plist (2014-08-15) [Support]

        [not loaded]    com.rim.nkehelper.plist (2013-09-17) [Support]

        [running]    com.rim.tunmgr.plist (2015-03-24) [Support]

        [running]    com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]

     

    User Launch Agents:

        [running]    com.leapfrog.connect.monitor.plist (2015-02-22) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Google Drive    Application  (/Applications/Google Drive.app)

        Dropbox    Application  (/Applications/Dropbox.app)

     

    Other Apps:

        [running]    com.getdropbox.dropbox.173792

        [running]    com.google.GoogleDrive.76512

        [running]    com.google.GoogleTalkPluginD.82272.302C2386-9A43-4DF0-AED4-7E63C78C80DE

        [loaded]    409 Apple tasks

        [running]    196 Apple tasks

     

    Internet Plug-ins:

        FlashPlayer-10.6: 21.0.0.213 - SDK 10.6 (2016-04-20) [Support]

        QuickTime Plugin: 7.7.3 (2016-05-17)

        Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-20) Outdated! Update

        Default Browser: 601 - SDK 10.11 (2016-05-17)

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]

        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

        JavaAppletPlugin: Java 8 Update 31 (2015-02-19) Check version

     

    Safari Extensions:

        AllMyTube - Wondershare - http://www.wondershare.com (2015-12-26)

        iTube Studio - iSkysoft Studio - http://www.iskysoft.com (2016-03-25)

     

    3rd Party Preference Panes:

        Flash Player (2016-04-05) [Support]

        Java (2015-02-19) [Support]

        Paragon NTFS for Mac ® OS X (2016-04-28) [Support]

        TeXDistPrefPane (2015-12-03) [Support]

     

    Time Machine:

        Time Machine not configured!

     

    Top Processes by CPU:

            40%    rapportd

            40%    Safari

            11%    kernel_task

             5%    WindowServer

             3%    launchd

     

    Top Processes by Memory:

        897 MB    com.apple.WebKit.WebContent(10)

        530 MB    kernel_task

        197 MB    rapportd

        119 MB    Safari

        106 MB    MATLAB_maci64

     

    Virtual Memory Information:

        126 MB    Free RAM

        3.88 GB    Used RAM (717 MB Cached)

        49 MB    Swap Used

     

    Diagnostics Information:

        May 31, 2016, 02:33:18 PM    Self test - passed

        May 31, 2016, 09:28:37 AM    ~/Library/Logs/DiagnosticReports/rapportd_2016-05-31-092837_[redacted].crash

            com.trusteer.rapportd - /Library/Rapport/*/rapportd.app/Contents/MacOS/rapportd

        May 30, 2016, 11:55:58 PM    ~/Library/Logs/DiagnosticReports/rapportd_2016-05-30-235558_[redacted].crash

        May 30, 2016, 07:33:55 AM    ~/Library/Logs/DiagnosticReports/rapportd_2016-05-30-073355_[redacted].crash

        May 28, 2016, 06:39:53 PM    ~/Library/Logs/DiagnosticReports/rapportd_2016-05-28-183953_[redacted].crash

            rapportd - ???

  • by Grant Lenahan,

    Grant Lenahan Grant Lenahan May 31, 2016 10:08 AM in response to aaaderogba
    Level 4 (1,468 points)
    Mac OS X
    May 31, 2016 10:08 AM in response to aaaderogba

    2 very obvious issues:

     

    1 obsolete startup items (get rid of them)

    2 a failing hard disk - back up and replace!!!!!!!!

  • by Csound1,

    Csound1 Csound1 May 31, 2016 10:32 AM in response to aaaderogba
    Level 9 (50,968 points)
    Desktops
    May 31, 2016 10:32 AM in response to aaaderogba

    Remove Trusteer per the developers instruction

    If you don't use a Blackberry, remove its software

  • by bhinson,

    bhinson bhinson Jun 21, 2016 10:23 AM in response to William Kucharski
    Level 1 (4 points)
    Mac OS X
    Jun 21, 2016 10:23 AM in response to William Kucharski

    My MacBook pro is having the same issues. Days after and lots of use, still getting pinwheel opening up Safari and preview, mail....  What can I do?

  • by Ian Mark,

    Ian Mark Ian Mark Jul 15, 2016 6:05 PM in response to bhinson
    Level 1 (4 points)
    Jul 15, 2016 6:05 PM in response to bhinson

    I'm also having lagging and speed issues following an upgrade to an SSD and doubling the RAM.  I ran EtreCheck (results posted below), but nothing stands out as a problem.  I am considering buying another SSD to see if that's the issue, but I want to make sure it's not a configuration problem first.  Failing that, the next step would seem to be dropping a few grand on a new MacBook Pro.

     

    I'm also finding that my Mac tends to get hot a lot, causing the fan to run high periodically, even if I'm only typing a message, like I am now.  There's nothing is running in the background that I can find, such as a download, update, etc.  While installing the RAM and SSD, the motherboard, fan and heatsink were cleaned, so cleanliness wouldn't seem to be the issue.

     

    I've always loved my Mac and the other Apple products I own.  It's only been the last couple of years I've been dealing with my Mac slowing down, which was completely understandable considering it's had to manage the more demanding software / OS updates of the day.

     

    Any help would be greatly appreciated.

     

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-16 09:38:30

    Download EtreCheck from https://etrecheck.com

    Runtime 2:35

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Beachballing

    Description:

    I’m running a mind-2009 15” MacBook Pro.  Because my Mac was beginning to slow down, especially when operating MS Word, when it would report it was out of memory.  I decided to upgraded to a 500GB SSD and doubled the RAM to 8 GB.  After a fresh install of OS X El Capitan 10.11.15, my Mac routinely lags and pauses performing the simplest functions, such as moving between selections in settings, opening an application, etc, … all that even before reinstalling my backed up files, music and programs.  My wife did the same process to her Max (same model), and has enjoyed the significant improvement in operating speed.  My upgrade has been a disappointment.  We have performed the reinstall process 4 times with no change in performance.  While many others report the same/similar issue in Apple Communities, no definitive problem or solution has been provided over the past two years.

     

    Hardware Information:

        MacBook Pro (15-inch, Mid 2009)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro5,3

        1 2.8 GHz Intel Core 2 Duo CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 598

     

    Video Information:

        NVIDIA GeForce 9400M - VRAM: 256 MB

        NVIDIA GeForce 9600M GT - VRAM: 512 MB

            Color LCD 1440 x 900

     

    System Software:

        OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day

     

    Disk Information:

        OWC Mercury Electra 3G SSD disk0 : (480.1 GB) (Solid State - TRIM: No)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            My Mac (disk1) / : 478.89 GB (453.95 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk0s2 479.24 GB Online

     

        HL-DT-ST DVDRW  GS23NR   ()

     

    USB Information:

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Built-in iSight

        Apple Card Reader

     

    Gatekeeper:

        Mac App Store and identified developers

     

    System Launch Agents:

        [not loaded]    7 Apple tasks

        [loaded]    147 Apple tasks

        [running]    84 Apple tasks

     

    System Launch Daemons:

        [not loaded]    45 Apple tasks

        [loaded]    148 Apple tasks

        [running]    97 Apple tasks

     

    Launch Agents:

        [running]    org.gpgtools.Libmacgpg.xpc.plist (2016-06-28) [Support]

        [not loaded]    org.gpgtools.gpgmail.enable-bundles.plist (2015-03-08) [Support]

        [not loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist (2015-03-08) [Support]

        [not loaded]    org.gpgtools.macgpg2.fix.plist (2015-03-08) [Support]

        [running]    org.gpgtools.macgpg2.shutdown-gpg-agent.plist (2015-03-08) [Support]

        [loaded]    org.gpgtools.updater.plist (2016-05-17) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.fpsaud.plist (2016-06-29) [Support]

        [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]

        [not loaded]    org.gpgtools.gpgmail.patch-uuid.plist (2015-03-08) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

     

    Other Apps:

        [running]    com.microsoft.Word.19552

        [loaded]    398 Apple tasks

        [running]    206 Apple tasks

     

    Internet Plug-ins:

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]

        QuickTime Plugin: 7.7.3 (2016-05-05)

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]

        Default Browser: 601 - SDK 10.11 (2016-05-05)

     

    3rd Party Preference Panes:

        Flash Player (2016-06-29) [Support]

        GPGPreferences (2016-07-15) [Support]

     

    Time Machine:

        Skip System Files: NO

        Auto backup: YES

        Volumes being backed up:

            My Mac: Disk size: 478.89 GB Disk used: 24.94 GB

        Destinations:

            Data [Network]

            Total size: 2.00 TB

            Total number of backups: 6

            Oldest backup: 2016-07-15, 2:16 AM

            Last backup: 2016-07-16, 8:51 AM

            Size of backup disk: Excellent

                Backup size 2.00 TB > (Disk size 478.89 GB X 3)

     

    Top Processes by CPU:

             6%    WindowServer

             2%    kernel_task

             0%    askpermissiond

     

    Top Processes by Memory:

        704 MB    kernel_task

        516 MB    com.apple.WebKit.WebContent

        459 MB    softwareupdated

        164 MB    mds_stores

        131 MB    WindowServer

     

    Virtual Memory Information:

        735 MB    Free RAM

        7.53 GB    Used RAM (3.90 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Jul 14, 2016, 07:59:59 PM    Self test - passed

  • by Csound1,

    Csound1 Csound1 Jul 16, 2016 5:25 AM in response to mkgr
    Level 9 (50,968 points)
    Desktops
    Jul 16, 2016 5:25 AM in response to mkgr

    mkgr wrote:

     

    Is anyone else having the issue of your Mac running wicked slow after the new El Capitan update? Word, Safari, Preview, and iTunes wouldn't open- they froze and I had to force quit them. Even typing this there is a major lag and the pinwheel appears. What's up with that? So far I hate how slow it's making my mac.

    No I am not

  • by Csound1,

    Csound1 Csound1 Jul 16, 2016 5:30 AM in response to Ian Mark
    Level 9 (50,968 points)
    Desktops
    Jul 16, 2016 5:30 AM in response to Ian Mark

    When you changed the drive did you take the opportunity to change the drive cable?

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