merylo

Q: Macbook Air and Image Capture won't recognize Nikon D50

I have a Nikon D50 that won't show up anywhere on my Macbook Air when plugged into the USB.  I've tried Photos and Image Capture and the camera still doesn't show up.  I've tried restarting Image Capture and still no luck.  When the camera is plugged in, the camera says it's connected.  I don't have a card reader.  Any suggestions?

 

Macbook Air (Late 2010)  OS X El Capitan 10.11.4

MacBook

Posted on May 13, 2016 4:36 AM

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Q: Macbook Air and Image Capture won't recognize Nikon D50

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  • by brenden dv,

    brenden dv brenden dv May 14, 2016 12:42 PM in response to merylo
    Community Specialists
    May 14, 2016 12:42 PM in response to merylo

    Hi merylo,

     

    Thanks for using the Apple Support Communities! I'm sorry to hear that you are having these issues connecting your camera to your MacBook Air. If your camera isn't showing up in either Photos or Image Capture, you may find the information and troubleshooting steps outlined in the following articles helpful:

     

    Photos for OS X: Import photos from a camera or mobile device

    iPhoto: Troubleshooting Camera Connections - Apple Support

    OS X El Capitan: If a USB device isn’t working

     

    Regards

  • by K Shaffer,

    K Shaffer K Shaffer May 14, 2016 1:55 PM in response to merylo
    Level 6 (14,424 points)
    Desktops
    May 14, 2016 1:55 PM in response to merylo

    The use of a card reader is suggested, if the computer system for some

    reason cannot recognize the camera or the card. The card usually can

    appear as a Drive or Disk on the computer desktop.

     

    Could be, (or maybe not) the camera card would appear in Disk Utility

    if the item is detected. If so, do not use Disk Utility to change the card

    setting, because the camera determines the card format; if the card is

    in need of a reformat, be sure there isn't anything you want on the card

    because a reformat will erase a card. You could try to 'repair' the card.

     

    Have you tried to attach the camera by USB to another computer?

    If nothing else that may be a means to save images from the card.

     

    If you have another memory card for the camera, does that make any

    difference when used in the camera, when attached to the computer?

    A different USB cable may be needed, to further test hardware issues.

     

    My D70 Nikon (firmware upgrade to D70s spec) works OK direct by USB

    cable; some card adapters do not work the same as others. If you get a

    USB card reader adapter, there may be two ways to make it work with a

    card. You can put the card into the reader, then plug the reader into Mac.

    Or you can plug the reader first into Mac, then put card into reader.

     

    (A different digital camera used to work fine by USB cable to Mac; but

    later on, I started using a card reader instead -- with fewer issues.}

     

    Be sure you unmount the card (drag to trash, or use eject in the OS X)

    before attempting to unplug the camera, card reader, or remove a card

    from the reader. To do otherwise, may damage the card and render it

    unreadable. If this has been done, you may (or not) be able to attempt

    a repair with Disk Utility (but reformat in camera afterward) if you have a

    suitable card reader and can see the memory card in Disk Utility.

     

    So most of this is a matter of troubleshooting; and you may or may not be

    able to re-use the card if it was somehow damaged. Not 'unmounting' before

    removal or unplugging the device can be a source of problems.

     

    In any event...

    Good luck & happy computing!