HT203977: How to back up your iPhone, iPad, and iPod touch
Learn about How to back up your iPhone, iPad, and iPod touch
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Helpful answers
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May 14, 2016 3:40 PM in response to dale295by Meg St._Clair,Make an appointment at the Genius Bar at your local Apple Store or Authorize Apple Service Provider. They will test your battery. They will also check to see if your phone falls under the battery recall for some iPhone 5 phones.
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