drenthe

Q: Safari can't find the server

Since updating to Yosemite and Safari 8.0, I frequently encounter the following problem: I am checking out the Apple web site, and click on a link inside the web site, and here comes an error message: "Safari was unable to open the URL ... because it could not find the server www.apple.com".

This happens with many other web sites. This is very frustrating, and I would hope that there is a solution for this problem....

iMac (27-inch Mid 2011), OS X Yosemite (10.10)

Posted on Oct 21, 2014 9:48 AM

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Q: Safari can't find the server

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  • by drenthe,

    drenthe drenthe Oct 21, 2014 5:02 PM in response to drenthe
    Level 1 (0 points)
    Oct 21, 2014 5:02 PM in response to drenthe

    Screen Shot 2014-10-21 at 19.55.46 .png

    Screen Shot 2014-10-21 at 19.57.19 .png

  • by Abhinay,Helpful

    Abhinay Abhinay Oct 21, 2014 10:38 PM in response to drenthe
    Level 1 (5 points)
    Oct 21, 2014 10:38 PM in response to drenthe

    The only suggestion I have at the moment is to try using different DNS servers to see if the problem is resolved. It's easy enough to switch servers:

     

    Open System Preferences, Network. Click on the Advanced tab, and then select the DNS tab at the top.

     

    In the dialog box that opens, click on the small plus sign at the bottom and add these two servers:

     

    8.8.8.8.

    8.8.4.4.

     

    Those are the Google Public DNS servers which generally are faster and more responsive than that of a typical ISP. Let me know if it works for you.

  • by Macpow11,

    Macpow11 Macpow11 Oct 22, 2014 12:35 AM in response to drenthe
    Level 1 (0 points)
    Oct 22, 2014 12:35 AM in response to drenthe

    I'm having the same problem and it's driving me nuts!   Did not have this issue prior to Yosemite

  • by Dmitri Shchurov,

    Dmitri Shchurov Dmitri Shchurov Oct 25, 2014 6:00 AM in response to drenthe
    Level 1 (0 points)
    Oct 25, 2014 6:00 AM in response to drenthe

    +1 Safari cannot resolve this address (Yosemite was installed before 10.10.2 is released - no more such mistake)

    http://support.apple.com/kb/PH18451?viewlocale=en_US

    Chrome opens it with no problems. 8.8.8.8 is set on my router as a primary DNS.

     

    PS I wanted to turn off this f..g auto correction which is suitable for iOS but NOT for Mac OS X

  • by drenthe,

    drenthe drenthe Oct 25, 2014 7:54 PM in response to Abhinay
    Level 1 (0 points)
    Oct 25, 2014 7:54 PM in response to Abhinay

    I am running my own (Apple) DNS-server and it appeared that it was not set as my primary DNS. I corrected it and now it appears to be working OK. Thanks for the hint!

  • by gormark,

    gormark gormark Jan 21, 2015 4:56 PM in response to drenthe
    Level 1 (8 points)
    iTunes
    Jan 21, 2015 4:56 PM in response to drenthe

    My solution: stopped using garbage like Safari (a.k.a. Internet Explorer by Apple), and I use a s real browser instead, Chrome or Firefox. Works like a charm.

  • by Larrani,

    Larrani Larrani Apr 11, 2015 2:39 AM in response to drenthe
    Level 1 (4 points)
    Apr 11, 2015 2:39 AM in response to drenthe

    Yep, its not a DNS issue, its a Safari bug. Open the sites in any other browser and the y work 100% of the time.

  • by Larrani,

    Larrani Larrani May 5, 2015 3:27 PM in response to Larrani
    Level 1 (4 points)
    May 5, 2015 3:27 PM in response to Larrani

    Still broken in the beta release of Safari 8.0.6

  • by aTokdemir,Helpful

    aTokdemir aTokdemir May 31, 2015 3:04 AM in response to drenthe
    Level 1 (5 points)
    May 31, 2015 3:04 AM in response to drenthe

    For this kind of issues there are some Troubleshooting steps;

     

    I assume that google DNS is not working!

     

     

    You can see this post in 2 way:

    1-) To learn all troubleshooting steps for any internet connection issues, skip #2 and keep reading the post till the end.

    2-)Go to the end of the post, read the bold places. Try it and if it doesn't work turn #1

     

     First of all Im sure that you tried to open another page, probably it is working. Only a specific page is not working.

    What you can do is try to send ping to website. Go to Finder > Go>Utilities > Network Utility> Ping: write here the landing page's URL. Send ping. If it is not working, try the next tab LOOK UP. if you can not get any solutions. Don't give up!

     

     Check safari in other user if working, it means you have user specific problem, turn your user and delete all cookies, caches etc.

     

     If other user doesn't work, system related problem is occurred. Shut your mac down. Restart it and press CMD+R during start up. Here we go , you will see Recovery Partition screen. Click on Get Online Support. Try to hit your website. If yes: There is no DNS or IP related problem, your modem works fine, there is a  problem in your Software. Turn on your computer, go to system preferences > network (be sure it seems connected)> Location > " + " new one(name is not important probably you will have untitled 2)> Choose previous one and " - " delete it. > Apply changes. refresh safari. Here you go! it solved mine.

     

    please let us know

  • by cohn_schneider,

    cohn_schneider cohn_schneider Nov 1, 2015 5:35 PM in response to drenthe
    Level 1 (0 points)
    Nov 1, 2015 5:35 PM in response to drenthe

    After an hour with apple support I tried the advice posted here and it worked!

     

    If other user doesn't work, system related problem is occurred. Shut your mac down. Restart it and press CMD+R during start up. Here we go , you will see Recovery Partition screen. Click on Get Online Support. Try to hit your website. If yes: There is no DNS or IP related problem, your modem works fine, there is a  problem in your Software. Turn on your computer, go to system preferences > network (be sure it seems connected)> Location > " + " new one(name is not important probably you will have untitled 2)> Choose previous one and " - " delete it. > Apply changes. refresh safari. Here you go! it solved mine.

  • by 7721adam,

    7721adam 7721adam Mar 31, 2016 3:45 AM in response to Abhinay
    Level 1 (4 points)
    Mar 31, 2016 3:45 AM in response to Abhinay

    Worked for me I was having issues with a big banks website not finding the server etc but this cleared it upstraight away, after weeks of clearing cookies and caches which made no difference.  Thanks a lot :-)))

  • by John7707,

    John7707 John7707 Apr 23, 2016 7:40 AM in response to drenthe
    Level 1 (4 points)
    Apr 23, 2016 7:40 AM in response to drenthe

    Simple solution that worked for me after trying some more complicated steps....  Safari was working properly on all devices except one of my MBPs.

     

    Turn Off Wi-Fi on effected device/computer

     

    Unplug Router from power supply (in my case Time Capsule) - wait 30 secs and plug back in.

     

    Once router is up and all lights are green - turn wi-fi back on your effected device/computer.

     

    This is as complicated I want a solution to ever be... I hope it works for you too.

  • by itsmeduoard,

    itsmeduoard itsmeduoard May 14, 2016 4:16 PM in response to drenthe
    Level 1 (4 points)
    May 14, 2016 4:16 PM in response to drenthe

    I solved this issue by adding the number 75.75.75.75 to the DNS. The culprit DNS does not disappear, but it worked. Anyone having problems with this solution please advice. We are all ears.

    Thanks

  • by Hwy6AandM0,

    Hwy6AandM0 Hwy6AandM0 May 19, 2016 11:42 AM in response to itsmeduoard
    Level 1 (19 points)
    Desktops
    May 19, 2016 11:42 AM in response to itsmeduoard

    I've had this same issue since upgrading to El Capitan.  I'm using Safari 9.1  My Mac gives me the "Safari Can't Find the Server" message for certain websites.  Meanwhile my Macbook -- sitting right next to my Mac, on the same DNS and also running Safari 9.1 (but not upgraded to El Capitan) -- opens the website perfectly.  What gives?

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