Q: I am trying to activate iMessage and FaceTime but I keep receive message saying "the user name or password was incorrect, try again" , I change the password put nothing change

Look here for help.

Troubleshooting FaceTime and Messages activation.

http://support.apple.com/kb/ts4268

You might try signing out of both apps in the settings, turn both apps off in the settings, restart the iPad and then try again.

I've been having this problem for days, along with the iMessage one, and Apple support have no idea what to do to fix this issue. Yet another demonstration of Apple's poor customer service - don't expect a solution to this. This is the same as the 3GS battery issue which Apple never addressed. It's simply to make money from their technical support lines.

This is driving me crazy. My password is obviously correct because i use the same ones to download apps, cant get the full use out of my phone.

I also have this issue. I've read through the KB, and nothing on there has resolved these issues. My iPad was momentarily able to connect, but when I tried sending a message it was stuck at "sending..." for at least 15 minutes.

1) Go here: http://www.apple.com/support/appleid/manage/

2) Click on Sign in to manage your Apple ID

3) Click on Manage your Apple ID

4) Type in your Apple ID and Password and click Sign in

5) Select Addresses from the left hand side

6) Click Edit

7) In country region type United Kingdom

8) Click Save at the bottom of the page

9) Go to your Apple Device Settings - General - International - Region Format - Select United Kingdom

10) Press the Home button

11) Log into Facetime and iMessage with your CORRECT APPLE ID AND PASSWORD

This should work for all of you guys. Hope it helps.

Thanks so much, this totally worked for me. Signed on with the new settings & after changed it to the appropriate one for my region & it still worked.

Big Huge thanx , It really Helped me <3

Thx a lot it worked fine for me too, with one extra step, after following your steps, I reset all the settings on my iPad, then it worked just fine,

Thank you so much!!!

I had the same issue. The problem is that you set your date and time to manual. Change it back to automatic and then it should work. I just realized this when I forgot to change it back after playing a game that required waiting times.

If you have two-step verification enabled, try generating an app-specific password at appleid.apple.com. Then go to your device and enter that password.

This corrected my "incorrect password" problem. Try it!

This worked for me. I have two-step verification and this did the trick immediately.

Thank you so much! It helped me a lot!!!