HT204363: Get help using iCloud for Windows

Learn about Get help using iCloud for Windows
butchnanni

Q: all of a sudden my photos do not go from my Iphone or my Ipad to my windows computer they always did and I dont know what happened I tried to go back to a privious date I tried reinstalling Icloud nothing works hel

all of a sudden my photos do not go from my Iphone or my Ipad to my windows computer they always did and I dont know what happened I tried to go back to a privious date I tried reinstalling Icloud nothing works hel

iPad Air, iOS 5.1.1

Posted on May 14, 2016 5:28 AM

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Q: all of a sudden my photos do not go from my Iphone or my Ipad to my windows computer they always did and I dont know what happened ... more

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  • by judysings,

    judysings judysings May 15, 2016 8:41 AM in response to butchnanni
    Community Specialists
    May 15, 2016 8:41 AM in response to butchnanni

    Hi butchnanni,

    I understand your photos are not syncing between your Windows PC and your iPhone and iPad.  Did you follow all of the troubleshooting steps in Get help using iCloud for Windows?  If so, and you have reinstalled iCloud for Windows, take a look at the additional instructions below:

    Get help with iCloud Photo Library for your Windows PC

    How do I download all of my photos and videos to my Windows PC?

    After you turn on iCloud Photo Library on all of your devices, any new photos and videos you add to your library will automatically download to your PC. 

    How do I see the status of my upload or download?

    After you download iCloud for Windows, you can add it to your status bar to see the progress of your iCloud uploads and downloads. Click the iCloud icon in the Windows Notification Area on your PC. You might need to click Show hidden icons in the Notification Area to see iCloud.

    What will download automatically?

    New photos and videos will automatically download to your PC at C:\Users\your name\My Pictures\iCloud Photos\Downloads. You can change the location of your downloads in iCloud Photo Options.

     

    Take care,