Alpha November
Level 1 (4 points)
iPod

Q: when trying to restore my iPod nano 7th generation it asks for a password how do find it/get round it?

MY 7th generation Nano needs its music wiping and starting again.  I have attempted to restore it in tunes many times as it won't let me due to asking for a password to enable this. the password is not my iTunes password. can anybody help? I am using an iMac.

Posted on May 15, 2016 3:05 AM

by Kenichi Watanabe,Solvedanswer
Kenichi Watanabe Kenichi Watanabe
Level 8 (38,485 points)
Mac OS X
A:

Once the iPod appears in iTunes, there should not be an issue with a password for an iPod nano 7th gen.  If you see a window pop up asking for a password, I think that is an authorization request from the Mac's OS.  It's not directly related to the iPod or iTunes.  It is asking for your admin user account password (for the Mac), like when you install new software.  

Posted on May 15, 2016 10:58 AM

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Alpha November

Q: when trying to restore my iPod nano 7th generation it asks for a password how do find it/get round it?

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  • by Kenichi Watanabe,Solvedanswer

    Kenichi Watanabe Kenichi Watanabe May 15, 2016 10:58 AM in response to Alpha November
    Level 8 (38,485 points)
    Mac OS X
    May 15, 2016 10:58 AM in response to Alpha November

    Once the iPod appears in iTunes, there should not be an issue with a password for an iPod nano 7th gen.  If you see a window pop up asking for a password, I think that is an authorization request from the Mac's OS.  It's not directly related to the iPod or iTunes.  It is asking for your admin user account password (for the Mac), like when you install new software.  

  • by Alpha November,

    Alpha November Alpha November May 15, 2016 1:15 PM in response to Kenichi Watanabe
    Level 1 (4 points)
    iPod
    May 15, 2016 1:15 PM in response to Kenichi Watanabe

    Thank you so much. Very obvious now, this sorted the issue. Thanks for taking the time to post.

    Regards, Andy.