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Q: How to unlink previous employees Apple ID?

We have several iPads that were issued to employees no longer with the company. They were activated under the individual employee's Apple ID, and were never reset before they left.

 

Of course the activation lock is now preventing us from rolling out these iPads to other employees.

I've researched a lot, and I understand that there's no way for us to reset the activation lock from our end without the employee's Apple ID and password. But when I've contacted these former employees, they're reluctant to just hand over their passwords... I certainly can't blame them.

 

The question is... is there a way the employees can clear their ID from the devices through their account (ie. remotely), so they don't have to offer (and, more to the point, I don't have to be responsible for) their personal login info?

Posted on May 15, 2016 12:59 PM

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Q: How to unlink previous employees Apple ID?

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