Q: mail says "this account already exists" but it's nowhere to find
Hi,
I'm using a MacBook Pro 2014 and recently did a fresh install (= wiped the SSD before installing) of El Capitan. When I wanted to set up my e-mail accounts in Mail it worked fine for the first one, but the other one gives me an "This account already exists."-message. I already checked System Preferences –> Internet Accounts but it's not listed there. I also removed the credentials for the account from my keychain, because I thought it might be an iCloud sync issue. Nothing helped so far.
Does anyone know how to fix this?
Luca
MacBook Pro (Retina, 13-inch, Mid 2014), OS X El Capitan (10.11)
Posted on Oct 4, 2015 4:22 AM
Out of curiosity, is the email account you're trying to add also the same email address for your Apple ID? I just had the same issue. I had to completely logout of iCloud on the Mac (by going through the "Internet Accounts" preference pane of Settings) before I could add the email account that "already existed". I was able to add the account then, but I wasn't able to log back in to iCloud after that (it said it was already logged in even though no iCloud account showed up on in the preference pane). I then had to leave the "Internet Accounts" preference pane and click on the iCloud preference pane in Settings. Sure enough I was still logged into my iCloud account there. I just had to click on all the programs that I wanted to use iCloud. Everything worked fine after that.
Posted on Oct 4, 2015 8:42 PM