HT204065: If you can't send or receive messages on your iPhone, iPad, or iPod touch

Learn about If you can't send or receive messages on your iPhone, iPad, or iPod touch
rosannefrombelleville

Q: iPhone messaging problems. how can you fix it so that you can send iMessages again? just lately I have to continually re-send as a text message

Using my iPhone for messaging. Version 7.1.2

Usually I can iMessage no problem, yesterday and today I have not been able to , I have to re-send my message by text messaging. I am not sure why this has changed, or how to correct the problem.

I have checked my settings and everything that should be on is on. I looked for ideas in my iPhone manual, and read through the online support. I cannot find any help on how to correct the problem

iPhone 4, iOS 7.1.2

Posted on May 15, 2016 4:33 PM

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Q: iPhone messaging problems. how can you fix it so that you can send iMessages again? just lately I have to continually re-send as a ... more

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  • by ManSinha,

    ManSinha ManSinha May 15, 2016 5:34 PM in response to rosannefrombelleville
    Level 6 (10,250 points)
    iPhone
    May 15, 2016 5:34 PM in response to rosannefrombelleville

    Settings - Messages - turn iMessage to OFF 

    Log out of Find iPhone

    Log out of iCloud

     

    Do a forced restart -  After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.

     

    Hold the sleep/wake and home buttons down together till you see  logo - then release and allow normal boot up

     

     

    Sign back in to all of the above and turn on iMessage

     

    Also if possible try to ensure that the iPhone wielding recipient does not have their iMessage turned off