Q: Apple ID and ICloud ID mismatch
My apple ID is one email address and my Icloud email is my old email address. I tried deleting the Icloud and start over as suggested but when I go to delete it wants me to put in a password for my old email address and I don't know it. I tried resetting it and having it send me an email but nothing is coming through. Somehow even my birthday verification is wrong. I have no idea what to do. Please help!
Posted on Sep 25, 2013 5:38 AM
by Eric Root,Apple recommended
iTunes
Enter your Apple ID and click Forgot Password,
Apple ID - Password/Security Questions verification e-mail not received
Apple ID email address or password - What to do after you change
There is a contact link.
Posted on Feb 15, 2016 12:49 PM