titanium155

Q: iOS 9 Push Notification Problems

After installing iOS 9 the push notifications for apps like whatsapp are not working correctly.

 

No sound or vibrate when I get a message? which is rather annoying.

 

Also when I take a photo inside the app the volume for the music drops to zero.

 

I have a 6+ and a 6 and they both have the same problems.

 

Anyone know if someone is working on a fix?

iPhone 6 Plus, iOS 9, null

Posted on Sep 21, 2015 7:10 AM

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Q: iOS 9 Push Notification Problems

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  • by cdavefly,

    cdavefly cdavefly Apr 7, 2016 10:35 AM in response to titanium155
    Level 1 (4 points)
    Apr 7, 2016 10:35 AM in response to titanium155

    Anyone else still having this problem? My lock screen notifications are very sporadic for my exchange email (Outlook) which is set to push? When my phone is locked, sometimes they come across immediately and other times 20minutes or more and no sound notification? Since I depend on this for our security cameras, this is not a good scenario. Worked flawless until I switched to 6Splus? Nothing more irritating that sitting at my desktop and seeing the notifications pop-up, but the Iphone stays silent and no notification. Cmon Apple!!!!

  • by Krishna Kumar N,

    Krishna Kumar N Krishna Kumar N Apr 22, 2016 6:46 AM in response to cdavefly
    Level 1 (4 points)
    Apr 22, 2016 6:46 AM in response to cdavefly

    Same here!! Still facing the problem. Keeping my fingers crossed that it will be fixed in iOS 9.3.2 but not sure...

  • by giannacl,

    giannacl giannacl Apr 22, 2016 2:42 PM in response to giannacl
    Level 1 (4 points)
    Apr 22, 2016 2:42 PM in response to giannacl

    Since the last update my notifications seem to be fixed. Using CarPlay and Siri is back to be perfect.

  • by giannacl,

    giannacl giannacl Apr 22, 2016 2:43 PM in response to giannacl
    Level 1 (4 points)
    Apr 22, 2016 2:43 PM in response to giannacl

    Fixed!

  • by iOSmahmud,

    iOSmahmud iOSmahmud Apr 22, 2016 3:13 PM in response to giannacl
    Level 1 (8 points)
    iPhone
    Apr 22, 2016 3:13 PM in response to giannacl

    hi!! but what update are you talking about, i have done everything without any resoults

  • by guvenck,

    guvenck guvenck May 4, 2016 4:42 PM in response to titanium155
    Level 1 (4 points)
    May 4, 2016 4:42 PM in response to titanium155

    My biggest problem is the Messenger app.

     

    My Messenger message notifications started to decay with time. I can't recall when it started but first they started to come without sound although every notification setting is set to on in Settings. Then some messages started to drop. And since last week I don't receive any push notifications messages from Messenger. I always have to launch the app manually to see if I have messages.

     

    Facebook notifications where arriving without sounds but I could solve them to go to my Facebook account and enabling all notifications. However Messenger still insists to be a pain.

     

    I receive notifications from other apps like WhatsApp without problems.

     

    I have an iPhone 5C 32GB and IOS 9.3.1.

  • by Weez ,

    Weez Weez May 13, 2016 8:17 AM in response to titanium155
    Level 1 (4 points)
    iPhone
    May 13, 2016 8:17 AM in response to titanium155

    Email notifications don't work on my brand new iPad Pro 9.3.  Notifications are random.  Sometimes they push, but mostly they work only when I open the email app manually.  I have made about a dozen phone calls to Apple Care, and I have been to Genius at my nearby Apple Store twice.  Genius has wiped my iPad twice.  No one over the phone or at the store indicates that this is an Apple problem.  But neither has the problem been fixed.  I am grateful for this thread, or else I would have thought I was crazy.  I don't know what to do.

  • by Tkosj,

    Tkosj Tkosj May 16, 2016 5:04 AM in response to guvenck
    Level 1 (8 points)
    iPhone
    May 16, 2016 5:04 AM in response to guvenck

    I have this problem as well, all my notifications are turned on but the weird thing is that when i switched account on my messenger app i could get notifications, maybe it is something wrong with our facebook accounts?

  • by Weez ,

    Weez Weez May 16, 2016 5:26 AM in response to Tkosj
    Level 1 (4 points)
    iPhone
    May 16, 2016 5:26 AM in response to Tkosj

    TKosj, I dont have Facebook, Twitter, or any social media, so it's not Facebook.  I have been reading other threads, and this has to be an Apple issue.  Someone noted that the little gear keeps spinning in email and in the email inbox, and that it should not continue to spin after first opening.  Is your little gear spinning in other apps?  Since my last post, the Apple store erased my iPad and reloaded it to new iPad.  What a hassle that was!  And still no joy.

  • by Tkosj,

    Tkosj Tkosj May 16, 2016 6:27 AM in response to Weez
    Level 1 (8 points)
    iPhone
    May 16, 2016 6:27 AM in response to Weez

    Well the fact that messenger notifications WORKS with my other account it can't be Apple in my case, right?

  • by Weez ,

    Weez Weez May 16, 2016 6:42 AM in response to Tkosj
    Level 1 (4 points)
    iPhone
    May 16, 2016 6:42 AM in response to Tkosj

    I am no expert.  I'm simply a befuddled Apple user, like you.  I do know from reading threads that people are experiencing all sorts of notification and/or push issues that seem to have no rhyme or reason.  And I have learned the hard way that Genius and AppleCare apparently don't have a clue either because nothing they have done has helped me in the least.  I would say to watch the spinning wheels on any apps you're having trouble with.  The wheel spinning means that the app is still trying to open.  Some people said the wheel in the upper left hand corner won't stop spinning.  But in my case it's the wheel in the email inbox that continues to spin—the wheel that shows up when you pull down the inbox with your finger.  I also know that Genius did a diagnostic test on my iPad and told me that my email app had crashed.  So maybe your messenger app has crashed.  I suspect that something in the 9.3.1 uodate is causing some apps to crash.

  • by Weez ,

    Weez Weez May 16, 2016 6:46 AM in response to Weez
    Level 1 (4 points)
    iPhone
    May 16, 2016 6:46 AM in response to Weez

    Whoops, I'm sorry, not your messenger app, but some other app(s).  Maybe your messenger app is able to by-pass whatever is wrong.

  • by Tkosj,

    Tkosj Tkosj May 16, 2016 7:12 AM in response to Weez
    Level 1 (8 points)
    iPhone
    May 16, 2016 7:12 AM in response to Weez

    Okay guys i found a solution for my problem! So if anyone here encounters my problem do this.

     

    I simply thought that my facebook had glitched so i logged into another facebook account and then i spammed messages to my real facebook and just spammed and spammed and finally after some time my phone started to vibrate as usual and all the messages popped up. It works fine now after that.

  • by blacksabath,

    blacksabath blacksabath May 16, 2016 10:31 PM in response to Tkosj
    Level 1 (4 points)
    May 16, 2016 10:31 PM in response to Tkosj

    i just updated to ios 9.3.2 and still my facebook notifications are still a no go whats going on here apple can you please fix this it gets annoying having to open up facebook to see who replys or w/e my fb app shows like number 1-5 or how ever many notifications i have on the app top right corner which i think are badge app icons i think and i just reinstalled my phone from scratch and it still doesnt work so can you guys help me out here.

  • by fish_boy,

    fish_boy fish_boy May 17, 2016 12:57 PM in response to blacksabath
    Level 1 (8 points)
    May 17, 2016 12:57 PM in response to blacksabath

    We have multiple users experiencing ActiveSync push "issues". The iPhone simply stops monitoring the Exchange email account folders (Inbox, Sent Items, etc...) and new emails are not pushed to the phone.

     

    Apple support explained to me that the workaround is to have users manually check for new messages by unlocking the phone, opening the mail app, and pulling down to refresh the Inbox. This is obviously not a viable solution.

     

    There has been no commitment (from Apple) to release a long-term fix for this issue. We are struggling with next steps at this point. Unless Apple fixes this issue we may need to migrate iPhone users to Android.

     

    *Note: just installed 9.3.2 on a few test phones to see if the issue is resolved. Nothing in the release notes but fingers have been sufficiently crossed...

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