AndresVargas99

Q: Kernel Panic in late 2011 Mac Book Pro

this is what the report says please help me.

 

Fri May 13 08:29:13 2016

 

*** Panic Report ***

Panic(CPU 6): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0

RAX: 0x0000000000000000, RBX: 0xffffff80532a8500, RCX: 0xffffff8162f45000, RDX: 0x00000000deadbeef

RSP: 0xffffff813895bb80, RBP: 0xffffff813895bb90, RSI: 0x0000000000001520, RDI: 0xffffff804408bf80

R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff805576a800, R11: 0xffffff8056fb5520

R12: 0x0000000100000b19, R13: 0xffffff802e50d734, R14: 0x0000000000000b19, R15: 0x00000000205f0000

RFL: 0x0000000000000282, RIP: 0xffffff7fb0f99283, CS:  0x0000000000000008, SS:  0x0000000000000010

Backtrace (CPU 6), Frame : Return Address

0xffffff8130b9df60 : 0xffffff802de1e526

0xffffff8130b9df80 : 0xffffff802de1619e

0xffffff8130b9dfd0 : 0xffffff802de33e69

0xffffff813895bb90 : 0xffffff7fb0f993bb

0xffffff813895bbd0 : 0xffffff7fb0f06d6a

0xffffff813895bbf0 : 0xffffff7fb0f06cd8

0xffffff813895bc10 : 0xffffff7fb0ef7e9f

0xffffff813895bc40 : 0xffffff7fb0eebc1d

0xffffff813895bc70 : 0xffffff7fb0eed29f

0xffffff813895bc90 : 0xffffff7fb0eec33e

0xffffff813895bcb0 : 0xffffff7fb0eec3e4

0xffffff813895bce0 : 0xffffff802e2f9579

0xffffff813895bd10 : 0xffffff802dddea32

0xffffff813895bd60 : 0xffffff802dd2efb1

0xffffff813895bd90 : 0xffffff802dd139f3

0xffffff813895bde0 : 0xffffff802dd2f356

0xffffff813895be10 : 0xffffff802dd1dcec

0xffffff813895bea0 : 0xffffff802dd24f71

0xffffff813895bee0 : 0xffffff802dd2354b

0xffffff813895bf10 : 0xffffff802de0231a

0xffffff813895bfb0 : 0xffffff802de344c6

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7fb0ed0000->0xffffff7fb0f3efff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7fae5b0000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7faf82c000

         com.apple.AMDRadeonX3000(1.3.2)[50697109-D050-3EA6-A8D4-A8AAC2B11D04]@0xffffff7 fb0f4d000->0xffffff7fb139ffff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7fae5b0000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7faf82c000

            dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7fb0ed0000

      Kernel Extensions in backtrace:

         com.apple.AMDRadeonX3000(1.3.2)[50697109-D050-3EA6-A8D4-A8AAC2B11D04]@0xffffff7 fb0f4d000->0xffffff7fb139ffff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7fae5b0000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7faf82c000

            dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7fb0ed0000

 

BSD process name corresponding to current thread: Google Chrome He

 

Mac OS version:

14F27

 

Kernel version:

Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64

Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4

Kernel slide:     0x000000002da00000

Kernel text base: 0xffffff802dc00000

__HIB  text base: 0xffffff802db00000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

 

System uptime in nanoseconds: 14047056502067

last loaded kext at 10524825737449: com.apple.filesystems.smbfs 3.0.2 (addr 0xffffff7faec85000, size 393216)

loaded kexts:

com.avast.AvastFileShield 3.0.0

com.avast.PacketForwarder 2.1

net.telestream.driver.TelestreamAudio 1.1.1

com.Cycling74.driver.Soundflower 1.5.1

com.senstic.driver.PocketAudioDevice 1.2

com.senstic.driver.PocketCamDevice 1.0.0

com.paceap.kext.pacesupport.snowleopard 5.8

com.rim.driver.BlackBerryVirtualPrivateNetwork 1.0.18

com.orderedbytes.driver.ControllerMateFamily 4.6.0

com.orderedbytes.driver.CMUSBDevices 4.6.0

com.rim.driver.BlackBerryUSBDriverInt 2.2.7

com.apple.filesystems.smbfs 3.0.2

com.apple.driver.iPodSBCDriver 1.7.0

com.apple.driver.AppleUSBCDC 4.3.3b1

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 110.19.6

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.ApplePolicyControl 3.10.25

com.apple.driver.AppleMikeyDriver 272.18.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.kext.AMDFramebuffer 1.3.2

com.apple.driver.AppleHDAHardwareConfigDriver 272.18.1

com.apple.driver.AppleHDA 272.18.1

com.apple.AMDRadeonX3000 1.3.2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD3000Graphics 10.0.0

com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.kext.AMD6000Controller 1.3.2

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleMuxControl 3.10.25

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.CoreStorageFsck 471.30.1

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleIRController 327.5

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.iokit.IOAHCIPassThrough 1.0.3

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOVideoFamily 1.2.1

com.apple.iokit.IOStreamFamily 1.1.0

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.kext.AMDSupport 1.3.2

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleThunderboltEDMSink 4.0.3

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleGraphicsControl 3.10.25

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.driver.CoreStorage 471.30.1

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IO80211Family 730.60

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

Panic(CPU 1): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0

RAX: 0x000000000000e6e0, RBX: 0xffffff80534ed000, RCX: 0xffffff8139ad3000, RDX: 0x0000000000000104

RSP: 0xffffff8139fb3d70, RBP: 0xffffff8139fb3d80, RSI: 0xffffff80532eb100, RDI: 0xffffff80532eb100

R8:  0x0000000000000001, R9:  0xffffff80543b2700, R10: 0x00000cc5fa185bff, R11: 0x0000000000000000

R12: 0x0000000000000000, R13: 0xffffff8053458000, R14: 0xffffff8139fb3d98, R15: 0xffffff80532b7800

RFL: 0x0000000000000202, RIP: 0xffffff7fb0a0e8bf, CS:  0x0000000000000008, SS:  0x0000000000000010

Backtrace (CPU 1), Frame : Return Address

0xffffff8130bbcf60 : 0xffffff802de1e526

0xffffff8130bbcf80 : 0xffffff802de1619e

0xffffff8130bbcfd0 : 0xffffff802de33e69

0xffffff8139fb3d80 : 0xffffff7fb09cf9a2

0xffffff8139fb3da0 : 0xffffff7fb0b9c2a8

0xffffff8139fb3dd0 : 0xffffff7fae4cb679

0xffffff8139fb3e50 : 0xffffff7fae4cb61a

0xffffff8139fb3e70 : 0xffffff7fae4c8691

0xffffff8139fb3ea0 : 0xffffff802e2da023

0xffffff8139fb3f00 : 0xffffff802dd5d6d9

0xffffff8139fb3fb0 : 0xffffff802de116e7

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAudioFamily(203.3)[76E5591A-B495-3994-82C9-D4AFE7248ACD]@0xff ffff7fae4c3000->0xffffff7fae4f2fff

            dependency: com.apple.vecLib.kext(1.2.0)[F806E076-FBC8-3E43-925E-C85BDBA433DB]@0xffffff7fae 442000

         com.apple.iokit.IOHDAFamily(272.18.1)[162F0109-2C36-30E9-A9DA-A68B2BF9553D]@0xf fffff7fb09cc000->0xffffff7fb09d7fff

         com.apple.driver.AppleHDA(272.18.1)[C76AD812-145C-36F1-818E-EBAE369566DD]@0xfff fff7fb0b7d000->0xffffff7fb0c27fff

            dependency: com.apple.driver.AppleHDAController(27

 

 

Model: MacBookPro8,2, BootROM MBP81.0047.B2A, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: TOSHIBA MK5065GSXF, 500,11 GB

Serial ATA Device: HL-DT-ST DVDRW  GS31N

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: IR Receiver

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

MacBook Pro, OS X Yosemite (10.10.5)

Posted on May 15, 2016 5:20 PM

Close

Q: Kernel Panic in late 2011 Mac Book Pro

  • All replies
  • Helpful answers

  • by theratter,

    theratter theratter May 15, 2016 5:37 PM in response to AndresVargas99
    Level 4 (3,907 points)
    Desktops
    May 15, 2016 5:37 PM in response to AndresVargas99

    Using any provided uninstaller remove the software that installed these:

     

    com.avast.AvastFileShield 3.0.0

    com.avast.PacketForwarder 2.1

    net.telestream.driver.TelestreamAudio 1.1.1

    com.Cycling74.driver.Soundflower 1.5.1

    com.senstic.driver.PocketAudioDevice 1.2

    com.senstic.driver.PocketCamDevice 1.0.0

    com.paceap.kext.pacesupport.snowleopard 5.8

    com.rim.driver.BlackBerryVirtualPrivateNetwork 1.0.18

    com.orderedbytes.driver.ControllerMateFamily 4.6.0

    com.orderedbytes.driver.CMUSBDevices 4.6.0

    com.rim.driver.BlackBerryUSBDriverInt 2.2.7


    Disconnect any third-party peripheral hardware. After removing the above software reboot the computer and see if the panics cease. You may need to remove Login Items, etc. that tries to automatically run the applications dependent upon the above software.


    Also, see:


    Basics for Uninstalling Software

     

    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.

     

    Some applications may install an uninstaller program that can be used to remove the application. If you cannot find the uninstaller then you could download the freeware, Easy Find, to locate files that need to be removed. The places you need to search include:

     

    1. /Home/Library/Applications Support/ folder. Check if the application has created a folder then delete the folder that's in the Applications Support folder. 
    2. Applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder or the /Home/Library/StartupItems/ folder.  Log In Items are set in the Users & Groups preferences.  Open it inSystem Preferences, then click on the LogIn Items tab.  Select the item from the list and click on the Delete [-] button to remove it.
    3. Some software use startup daemons or agents.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.

     

    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.

     

    There are many utilities that can uninstall applications.  Here is a selection:

     

        1. AppZapper

        2. AppDelete

        4. Hazel

        5. AppCleaner

        6. CleanApp

        7. iTrash

        8. AppBolish

        9. AppUninstaller

      10. Uninstaller 

     

    For more information visit The XLab FAQs and read the FAQ on removing software.

  • by Eric Root,

    Eric Root Eric Root May 16, 2016 11:02 AM in response to AndresVargas99
    Level 9 (70,011 points)
    iTunes
    May 16, 2016 11:02 AM in response to AndresVargas99

    It is best to use the developer's uninstall instruction.


    Avast

     

    Avast Un-install


    RIM Uninstall