Q: iPhone SE Bluetooth issues
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May 16, 2016 11:59 AMby dcpmark,scottmk wrote:
Six weeks to fix, not a month. I just downloaded 90MB OTA and the upgrade is underway. I'm assuming this fixes the BT issue. I'm otherwise very happy with this iPhone, and waiting six weeks for the fix was a PITA, but ultimately worth the wait.
The BT bug was actually logged, fixed, and the fix released via Beta 2 three weeks after the SE went on sale, which is not THAT bad. It was other (and new) bugs kept the delaying the GM release until today.
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May 16, 2016 12:16 PMby Kjell T. Ring,The worst of all this is the lying and denying, the "never heard of this issue before". I can completely understand that a new product may have issues; that can happen to anyone, and is in itself is not a problem. Just own up to it and admit it. Even if there is no easy fix, then just say so and people will understand.
But when you lie about it, and claim you never heard of it, you are taking your customers for fools and disrespect them. Is their CEO Tim Cook or Tim Crook?
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May 16, 2016 12:27 PMby scottmk,dcpmark wrote:
The BT bug was actually logged, fixed, and the fix released via Beta 2 three weeks after the SE went on sale, which is not THAT bad. It was other (and new) bugs kept the delaying the GM release until today.
That may be technically correct, but for those of us disinclined to be Beta testers — like me — it was six weeks for the public fix. In my case, as I reported I was able to make BT calls in the car with the BT volume on the SE dropped to minimum. I've followed this often-contentious thread for weeks now, and I've been on your side for most of that time.
I sincerely appreciate all of you that did participate in the Beta program and thereby contributed to the public release.
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May 16, 2016 12:35 PMby dcpmark,scottmk wrote:
dcpmark wrote:
The BT bug was actually logged, fixed, and the fix released via Beta 2 three weeks after the SE went on sale, which is not THAT bad. It was other (and new) bugs kept the delaying the GM release until today.
That may be technically correct, but for those of us disinclined to be Beta testers — like me — it was six weeks for the public fix. In my case, as I reported I was able to make BT calls in the car with the BT volume on the SE dropped to minimum. I've followed this often-contentious thread for weeks now, and I've been on your side for most of that time.
I sincerely appreciate all of you that did participate in the Beta program and thereby contributed to the public release.
Yes....it's too bad that Apple can't come up with a program to have incremental "emergency" releases to the public other than the Public Beta.....for example, in this case, SE owners wouldn't have had to suffer for so long waiting for their particular BT fix to be released with the general bug fix release.
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May 16, 2016 12:48 PMby scottmk,dcpmark wrote:
Yes....it's too bad that Apple can't come up with a program to have incremental "emergency" releases to the public other than the Public Beta.....for example, in this case, SE owners wouldn't have had to suffer for so long waiting for their particular BT fix to be released with the general bug fix release.
How many lines of code are there across how many devices? I get it. Apple's model seems to be to finalize the code for all of their devices for one software version at the same time before releasing it publicly. That likely prevents them from doing as you're suggesting. If they did, they would've saved themselves, their employees, and most of all their customers the aggravation and waste of time trying to come up with workarounds and, failing that, returning/exchanging the product (and in some cases multiple times).
It will be interesting to see how Apple spins the sales and "market penetration" of the SE, now that it's finally fully functional.
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May 16, 2016 1:36 PMby Kjell T. Ring,I'm in Boston, and there are zero SE's available within 150 miles of me. Shipping is estimated 2-3 weeks out.
The complete unavailability of any SEs can only mean that the true root cause of the problem is hardware. Sure, the new software may mask the issue, but the actual problem is hardware related, and Apple is working hard to produce new SE units with new Bluetooth hardware.
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May 16, 2016 1:35 PMby Senna67,mreg376 wrote:
What I find interesting is that they are constantly pushing back the availability date for new orders. Does anyone here know if ANY SE's are actually shipping? I know of no one who has received an SE after they all disappeared from stores.
lots of people sent their phone back or swaped theirs that will create shortages, in my country se's are on stock in a few apple stores, online you have 2 to 3 weeks delivery time
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May 16, 2016 1:43 PMby Senna67,Kjell T. Ring wrote:
I'm in Boston, and there are zero SE's available within 150 miles of me. Shipping is estimated 2-3 weeks out.
The complete unavailability of any SEs can only mean that the true root cause of the problem is hardware. Sure, the new software may mask the issue, but the actual problem is hardware related, and Apple is working hard to produce new SE units with new Bluetooth hardware.
That is most likely the reason.
Here we go again.
