mclnmarsha

Q: Change of password

Ive created a new Apple ID with a new Password but when I enter the same details on my phone it keeps saying my password is wrong, any suggestions?

iPhone 5, iOS 9.3.2

Posted on May 17, 2016 6:30 AM

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Q: Change of password

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  • by D.Cohen,Apple recommended

    D.Cohen D.Cohen May 17, 2016 6:35 AM in response to mclnmarsha
    Level 6 (8,424 points)
    Desktops
    May 17, 2016 6:35 AM in response to mclnmarsha

    Make sure that Caps Lock turned off, make sure that you enter the right symbols. You can try to change your password. The information in this article If you forgot your Apple ID password - Apple Support may also help you.

  • by BBoiss,Apple recommended

    BBoiss BBoiss May 17, 2016 9:06 PM in response to mclnmarsha
    Level 4 (1,404 points)
    Apple Music
    May 17, 2016 9:06 PM in response to mclnmarsha

    Additionally, make certain you are not using any spaces when you create you're password. I've been told it accepts the space key when creating, but will ignore it when entered for use.

     

    What I suggest to a lot of people is to keep your correct passwords stored somewhere. You can use apps like 1Password, Notes, or even Safari.

     

    Keep your notes secure with password-protection - Apple Support

    create a visual log of your passwords on a password protected note, and you can copy/paste the password into your intended field on your phone to safeguard against missclicks.

     

    For Safari, Go to Settings>Safari>Passwords (You will be prompted for your phones passcode/Touch ID) and you can use this to copy and paste your passwords as well in a safe space.