muskyteaser

Q: wireless Apple keyboard stalls requires restart

Since update, the keyboard/typing occasionally stalls and shows me alternate letter options, and there is a kind of fluttering key sound, like someone is pressing my keys. The only fix is to restart. Happened in Preview and in Firefox and in LibreOffice. Can't figure out a cause, but it works for a day, then starts up again. I restart because I fear a kernel panic (paranoid).

 

My desktop is not on wifi.

iMac (21.5-inch, Late 2013), OS X El Capitan (10.11)

Posted on Oct 6, 2015 9:16 AM

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Q: wireless Apple keyboard stalls requires restart

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  • by kiFla,

    kiFla kiFla Mar 3, 2016 1:31 PM in response to fuzzymo
    Level 1 (0 points)
    Mar 3, 2016 1:31 PM in response to fuzzymo

    Same problem, late 2014 27 5K Retina iMac. OS X 10.11.4. beta 5. Also started with 10.11. Usually waking from sleep with my Apple wireless keyboard.

    I will try waking from sleep only with Magic Mouse or Magic Trackpad. I think that problem is Magic Trackpad. When I turn it off keyboard start working normally.

  • by Cliff Gerber,

    Cliff Gerber Cliff Gerber Mar 22, 2016 7:14 AM in response to muskyteaser
    Level 1 (4 points)
    Mar 22, 2016 7:14 AM in response to muskyteaser

    I'm just confirming that this issue continues in the release of 10.11.4. Keyboard and Magic Trackpad work fine; Keyboard and Magic Mouse work fine; Keyboard with Magic Trackpad and Mouse all connected via Bluetooth and the "stutter" returns. I guess it's time to toss out the old peripherals, Apple's not going to fix this!

  • by fuzzymo,

    fuzzymo fuzzymo Mar 22, 2016 9:33 AM in response to Cliff Gerber
    Level 1 (11 points)
    Mar 22, 2016 9:33 AM in response to Cliff Gerber

    I agree that this issue still persists in OS X 10.11.4. I have probably submitted fifty or so reports to Apple through Feedback Assistant in the last few months. They have contacted me through Feedback Assistant twice and asked for more information. I have submitted the information they asked for, but so far no solution. This issue only affects my late 2014 27" 5K Retina iMac. I have a mid 2011 iMac that has not been effected by this issue. I am just going to keep submitting reports, hoping this will get resolved. I did not have this issue before OS X 10.11. So far turning the keyboard off then back on again works every time, but only until the next wake from sleep via the Apple Wireless Keyboard. Waking with the Magic Mouse or Magic Trackpad still seems to work good at avoiding the problem, at least for me. Console messages seem to suggest that Bluetooth is not making a proper connection to the Apple Wireless Keyboard when this issue happens.

  • by flynn1982,

    flynn1982 flynn1982 Apr 13, 2016 9:00 AM in response to muskyteaser
    Level 1 (4 points)
    Apr 13, 2016 9:00 AM in response to muskyteaser

    Most posters on this forum are saying that this is only a problem with El Capitan but I've had it for over a year and I'm currently running Yosemite 10.10.5 on a Mid 2012 Mac.  So it may have been in previous major versions of OSX but is now being seen by more users.

     

    I have tried just about everything to solve it with not much luck.  I don't have the "preventing the computer from sleeping automatically when display is off" option (or at least I'm not seeing it) in Yosemite. I'm going to try turning off the Magic Trackpad and just use a mouse for a while as suggested by some people here and see if I get any luck.  If that doesn't work I'll set my MacBook to never sleep, even when on battery.  But that might cause other issues when the computer runs out of battery overnight.

  • by Anne.Onnimus,

    Anne.Onnimus Anne.Onnimus May 8, 2016 4:49 AM in response to muskyteaser
    Level 1 (4 points)
    May 8, 2016 4:49 AM in response to muskyteaser

    I've had this problem after upgrading to El Capitan. Oddly enough, I recently discovered that the keyboard works fine if I wake up the system by clicking the mouse rather than the keyboard.

  • by Cliff Gerber,

    Cliff Gerber Cliff Gerber May 17, 2016 7:17 AM in response to muskyteaser
    Level 1 (4 points)
    May 17, 2016 7:17 AM in response to muskyteaser

    The issue continues in Mac OS X 10.11.5. Is this a dead issue for Apple??

  • by eneisch,

    eneisch eneisch Jun 17, 2016 1:24 PM in response to Cliff Gerber
    Level 1 (24 points)
    Jun 17, 2016 1:24 PM in response to Cliff Gerber

    Issue continues in betas of 10.11.6.  Really hoping that macOS 12 will fix this.  Giving up that this will be fixed in El Capitan.

     

    Out of curiousity is everyone using this have the older wireless keyboard/mouse/trackpad?  If I was sure the new peripherals solved the problem i might upgrade (as having rechargable batteries is nice), but I don't want to waste money if the same issue will persist fter investing more money.

  • by Cliff Gerber,

    Cliff Gerber Cliff Gerber Jul 19, 2016 1:18 PM in response to eneisch
    Level 1 (4 points)
    Jul 19, 2016 1:18 PM in response to eneisch

    I do have the older wireless keyboard, mouse and trackpad. I, too, wonder if upgrading to the new rechargeable peripherals would eliminate the problem.

  • by eneisch,

    eneisch eneisch Sep 25, 2016 10:22 AM in response to muskyteaser
    Level 1 (24 points)
    Sep 25, 2016 10:22 AM in response to muskyteaser

    Problem still exists in macOS Sierra!  My guess is it is never going to be solved.  Anyone try getting the newer rechargeable input devices?  My other though is that I am having a bluetooth interference problem since i own a ton of bluetooth devices.

  • by DarranPotter,

    DarranPotter DarranPotter Sep 25, 2016 11:55 AM in response to eneisch
    Level 1 (17 points)
    Mac OS X
    Sep 25, 2016 11:55 AM in response to eneisch

    I was wondering! i haven't tried using my trackpad for ages and can't say I missi it. Time to list it on eBay!

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