HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security software
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All replies
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Helpful answers
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May 16, 2016 8:09 PM in response to 801Annieby Kenichi Watanabe,You may need to do a Update or Restore on the iPod touch using recovery mode
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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May 17, 2016 12:50 AM in response to 801Annieby lllaass,Error (-1)
Try on another computer
Also see:
iOS: If you can't back up or restore from a backup in iTunes
Then see:
-1 error
-1 error too
If still problem that means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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May 17, 2016 3:01 AM in response to lllaassby turingtest2,Did you post some links here? If so they're borked.
tt2
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May 17, 2016 7:28 AM in response to lllaassby lllaass,Word on my PC is acting up and will not post links sometimes but if I open document in Open Office and copy and paste it works. Here is my previous reply with links
Error (-1)
Try on another computer
Also see:
iOS: If you can't back up or restore from a backup in iTunes
Then see:
If still problem that means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar