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All replies
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Helpful answers
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May 17, 2016 7:06 AM in response to Eric9876by LarryHN,My photos are correctly importing via iCloud
We need details - are you using MyPhotoStream or iCloud Photo Library?
there are many iCloud services and sharing the specific one you are using is critical to helping you
LN
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May 17, 2016 7:22 AM in response to LarryHNby Eric9876,I'm using the Apple Photos app on my Mac.
I'm not sure how to answer your question. The photostream option on my iPhone 6 within the photos app stopped showing up many months ago, but they are still importing to my computer wirelessly.
This issue arises when I'm connected via cord to my Mac. I'd always been able to import videos although I haven't tried in 3 months.
My iPhone has enabled my Mac as a trusted computer.
Let me know if you need more specific into.
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May 17, 2016 7:57 AM in response to Eric9876by LarryHN,again
We need details - are you using MyPhotoStream or iCloud Photo Library?
there are many iCloud services and sharing the specific one you are using is critical to helping you
as to
I'm not sure how to answer your question
You look at the iCLoud options that you have chosen - by default they are all off and nothing transfers - you choose which to set and use - we can not help without knowing which one you are using
LN
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May 17, 2016 8:09 AM in response to LarryHNby Eric9876,Where do I find this info?
Within iPhone iCloud photos settings it's set to upload to my photo stream.
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May 17, 2016 8:42 AM in response to Eric9876by LarryHN,On the Mac two places - System preferences ==> iCLoud ==> Photos and in Photos preferences ==> icloud -
on the iPHone settings ==> icloud ==> photos
LN
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May 17, 2016 12:50 PM in response to Eric9876by LarryHN,You are using iCloud Photo Library on your Phone but not on your Mac - with ICPL you do not import via USB and MyPhoto Stream does not transfer videos - so you either need to use ICPL on all devices or none of them - right now your Photo and iCLoud.com will be identical but your Mac will only have photos on it from MPS
Using MPS and using USB import for videos is fine - using USB import for everything is fine and using ICPL for everything is fine mixing ICPL and MPS is not
iCloud Photo Library FAQ - Apple Support
My Photo Stream FAQ - Apple Support
LN
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May 17, 2016 4:31 PM in response to LarryHNby Eric9876,I turned off iCloud Photo Library on my Mac because I thought it would add all the photos on my Mac to the cloud and require huge storage requirements. Is that a correct assumption?
It looks like if I turn off ICPL on my iPhone it will remove all the photos and videos from my phone, and the videos have not been saved anywhere else.
I turned off MPS on my iPhone and Mac but I still don't have the ability to upload my videos via USB.
I'm still confused on how to upload my videos. Is using iCloud Photo Library the only option? Up until a few months ago I'd never had a problem manually uploading videos.

