yeg57

Q: How do I remove a invalid email address from my Iphone My phone is always asking me to update my password for this email address

I have a iPhone 5s I keep getting a message Apple ID needs to be updated for a email address that I no longer use.  How do I delete the email address.  When I go into my new Apple ID account  it is no longer listed.

iPhone 5s, iOS 9.3.2

Posted on May 17, 2016 1:57 PM

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Q: How do I remove a invalid email address from my Iphone My phone is always asking me to update my password for this email address

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  • by Coolbobcat2,

    Coolbobcat2 Coolbobcat2 May 17, 2016 2:17 PM in response to yeg57
    Level 3 (523 points)
    May 17, 2016 2:17 PM in response to yeg57

    Hi Yeg57,

     

    If I understand correctly you need to update your Apple ID to your current email address. I think this knowledgebase support article from Apple should help you with getting things back in order: Change your Apple ID - Apple Support

     

    I hope this helps you!

  • by BBoiss,Solvedanswer

    BBoiss BBoiss May 17, 2016 3:03 PM in response to yeg57
    Level 4 (1,404 points)
    Apple Music
    May 17, 2016 3:03 PM in response to yeg57

    Is that account, the old email Apple ID, signed in anywhere on your phone?

     

    Check iCloud in Settings

    Check iTunes and App Store

     

    If you have recently updated your assigned email for that ID to this new one you are referring to, use the same password you use for that new one to sign out of iCloud in Settings. Then sign in with the corrected ID.

     

    Based on what you gave us, there is little more we can do to help you isolate, but this is what is most common.