mdelvecc1

Q: What can you do about ghost touch and screen touches not working?

So My iPhone 6 is less than a year and has screen touch issues as well as a ghost touch. It annoys me so much because I can't even type my password in without it glitching it. I have gone all over youtube for answers and done everything they said and read some chats as well but nothing seemed to work. I have shut my off and hard reset and reset my phone as well. If you have any knowledge please let me know. I am in the newest version of iOS currently 9.3.2 but these started in the version before as well.

iPhone 6, iOS 9.3.2

Posted on May 17, 2016 4:23 PM

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Q: What can you do about ghost touch and screen touches not working?

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  • Helpful answers

  • by Rysz,

    Rysz Rysz May 17, 2016 4:31 PM in response to mdelvecc1
    Level 7 (20,507 points)
    iTunes
    May 17, 2016 4:31 PM in response to mdelvecc1

    If you tried "everything" already, it's likely a hardware issue. Take it to an Apple Store, or an authorized service center, to have it tested.

  • by mdelvecc1,

    mdelvecc1 mdelvecc1 May 17, 2016 4:33 PM in response to Rysz
    Level 1 (6 points)
    iPhone
    May 17, 2016 4:33 PM in response to Rysz

    If there are any tips you ave that'd be great when I said everything It wasn't every single thing. I want to be able to exhaust all my options first.

  • by Rysz,

    Rysz Rysz May 17, 2016 4:40 PM in response to mdelvecc1
    Level 7 (20,507 points)
    iTunes
    May 17, 2016 4:40 PM in response to mdelvecc1

    Tthe standard trouble shootings steps are Reset, Restore from backup and Restore as new. Not much more that can be done is software.

     

    Try a simple Reset: hold down the Home and Power buttons until you see the Apple logo (10-20 seconds).

     

    If this doesn't help, you might need to Restore your iPhone.

    https://support.apple.com/en-us/HT204184

  • by Flow90,

    Flow90 Flow90 Jul 25, 2016 12:26 PM in response to mdelvecc1
    Level 1 (4 points)
    Jul 25, 2016 12:26 PM in response to mdelvecc1

    I Think it's the power cord... I don't know why but when I used another power cord, everything went perfectly fine. No more ghost touching.

  • by FMJMom,

    FMJMom FMJMom Jul 25, 2016 12:49 PM in response to mdelvecc1
    Level 1 (4 points)
    Jul 25, 2016 12:49 PM in response to mdelvecc1

    We had this problem too, we ended up getting the phone replaced.  One thing that is a short term fix.  place the phone on a flat surface like a desk and press down firmly on the phone.  That works but only for a couple of days usually.   

  • by TerenceGuieb,

    TerenceGuieb TerenceGuieb Sep 14, 2016 9:04 AM in response to mdelvecc1
    Level 1 (4 points)
    Sep 14, 2016 9:04 AM in response to mdelvecc1

    I have this kind of issue too in my iPhone 6, started when I updated my ios to 9.3.2. I've already done every single thing to fix this problem. Also, from time to time after ghost touch it always followed by screen freezing so I have to

    turn off the screen and turn it on again. But then after I noticed that everytime I charged my Phone the problem repeated again. Until I observed that my port is a little bit dirty that make unnecessary contact between Positive and negative charge (that I think coming from the battery) that makes ghost touching on screen. I've clean it using a thin Wire to take away dust and dirt then eventually the problem solved. No more ghost touch and screen freezing.