vivelesport
Level 1 (16 points)
iTunes

Q: iTunes not syncing all of my photos iOS 9.3.1

I have 4 folders of photos, total 610 photos.

When I try to sync them to my iPhone 6s (iOS 9.3.1) iTunes (12.3.3.17) syncs only 155 of 610 photos !!!

Tryed deleting photos cache, restored iPhone, even formated my MacBook Pro (clean install El Capitan)

still the same problem!!!!

Tryed syncing with photos.app, still the same result !!!!

Never had this problem before !!!!!

Submited feedback to apple...NO response!!!

Thank u apple,

Can anyone HELP me out here???

iPhone 6s, iOS 9.3.1, MacBook Pro

Posted on Mar 31, 2016 3:42 PM

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vivelesport

Q: iTunes not syncing all of my photos iOS 9.3.1

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  • by vivelesport,

    vivelesport vivelesport May 17, 2016 12:46 PM in response to vivelesport
    Level 1 (16 points)
    iTunes
    May 17, 2016 12:46 PM in response to vivelesport

    Updated to iOS 9.3.2 directly from iPhone & having the same issues again!!!!!!

    Double folders etc again..

    Will try to sync with iTunes and see what will happen..

    Nice update  once again apple !!

  • by istariwhiterider,

    istariwhiterider istariwhiterider May 17, 2016 12:52 PM in response to vivelesport
    Level 1 (4 points)
    May 17, 2016 12:52 PM in response to vivelesport

    Update iTunes as well!  That should solve the issue.

  • by Tulir,

    Tulir Tulir May 17, 2016 5:22 PM in response to vivelesport
    Level 1 (9 points)
    Photos for Mac
    May 17, 2016 5:22 PM in response to vivelesport

    Tx Vivelesport.

     

    I can confirm - all my photos synced including the problematic folders.

  • by vivelesport,

    vivelesport vivelesport May 18, 2016 12:39 AM in response to vivelesport
    Level 1 (16 points)
    iTunes
    May 18, 2016 12:39 AM in response to vivelesport

    synced my iPhone 6s with iTunes 12.3.2.35 & all folders of photos synced just fine..

    NO double or triple folders!!

    I'm thinking to update to iTunes 12.4... I don't want to start all over again..

  • by stylinexpat,

    stylinexpat stylinexpat May 18, 2016 12:49 AM in response to vivelesport
    Level 1 (14 points)
    May 18, 2016 12:49 AM in response to vivelesport

    Anyone here have an iPad Pro 9.7"? I have both and with the brick going around I will wait before updating. Do not want to end up with another problem http://www.macrumors.com/2016/05/16/ios-9-3-2-bricking-some-9-7-ipad-pros/

  • by the_ether,

    the_ether the_ether May 22, 2016 6:21 AM in response to stylinexpat
    Level 1 (4 points)
    Mac OS X
    May 22, 2016 6:21 AM in response to stylinexpat

    I have the 9.7" Pro so don't want to upgrade iOS (they've removed the latest now anyway). However, I have upgraded iTunes. There is some improvement but things are still not fixed.

     

    Whereas before, if iTunes came across a photo that it didn't like it would cease syncing all other photos, now, it simply skips the photos it doesn't like but does sync the others. No message of any kind, they're simply skipped. I've no idea what it doesn't like about these particular photos. I took one, resized it in Preview - in case the 3+MB size was an issue - and saved it back again, but iTunes still wouldn't copy it to my iPhone or iPad. If it's good enough for Preview and OSX, it should be good enough to sync.

  • by Alex Shum,

    Alex Shum Alex Shum Sep 24, 2016 2:53 AM in response to vivelesport
    Level 1 (8 points)
    Photos for Mac
    Sep 24, 2016 2:53 AM in response to vivelesport

    Very old issue, and it is still present in latest IOS and Sierra. If you try to sync about 10-20 folders with around 5-10K images, it does so well on the first sync. But God forbid you change some images in the folders, or decide to re-sync from another Mac - it all goes awry with 99% probability. Folders are stuck on IOS device, not deleted on sync, new folders supposed to sync are not appearing on the IOS device, while iTunes reports the sync as finished. The only workaround is complete reset (restore) of the iOS device together with deleting the ipod photo cache folder. This is very irritating, and Apple pays zero attention to this issue. I agree, not everyone is syncing over 1,000 images in various folders from their Macs to their IOS devices, but still. It is a shame, Apple!

  • by I_Agree_To_Play_Nice,

    I_Agree_To_Play_Nice I_Agree_To_Play_Nice Sep 29, 2016 11:27 PM in response to Alex Shum
    Level 1 (4 points)
    Sep 29, 2016 11:27 PM in response to Alex Shum

    SOLVED!

     

    I was having this same issue in Windows 10 and iTunes 12.5.1.21 also.  I have over 5000 photos that I wanted to sync, but only around 1000 would ever copy.  I discovered a bunch of movies in the windows folder and moved them to their own folder leaving only photos in the folder that I wanted to sync.  It worked!  So sort your folder(s) by file type and move movies to another location and try again.  Hopefully you will have good luck also.

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