HT203517: iCloud: Troubleshooting Documents in the Cloud

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landstrider1

Q: icloud Drive files not updating (access from other devices)

When I save files to iCloud drive it is totally random when I can see that file on another device, anywhere from minutes to over a day!  This makes iCloud Drive almost worthless for file access from multiple devices.  In this case the files happen to be MS Word docs, but that shouldn't matter.  A file is a file. 

 

Today I have a dotted line cloud in front of the file, but it hasn't changed for hours.  I've just dealt with this for over a year now, but I thought I'd through it out to see if other have similar issues with iCloud Drive.

 

Mac Pro, OS X El Capitan (10.11.4)

Mac Pro, OS X El Capitan (10.11.4)

Posted on May 17, 2016 7:27 PM

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Q: icloud Drive files not updating (access from other devices)

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  • by Eric Root,

    Eric Root Eric Root May 18, 2016 1:22 PM in response to landstrider1
    Level 9 (71,115 points)
    iTunes
    May 18, 2016 1:22 PM in response to landstrider1

    Try Settings/iCloud and slide off syncing. Wait a few minutes and then resync.

     

     

    Try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing.

     

    Have you tried signing out of iCloud and then sign back in?