Q: new itunes download completely screwed up my extensive playlists

A message from Apple, in the past few days, asked me if I'd like to upgrade to the new iTunes software. I clicked yes. Since that click, all of my playlists and some extensive work that I had in progress has been lost. How can I get back my old iTunes, and have it restored to what I had. I need to backup all of my stuff BEFORE allowing the new iTunes software on the computer.

imac, Mac OS X (10.5.8)

Posted on May 18, 2016 2:04 PM

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by Rysz,

Rysz May 18, 2016 6:47 PM in response to camillen
Level 7 (20,507 points)

iTunes

May 18, 2016 6:47 PM in response to camillen

See if this Apple article is of help: If you don't see your content after you update iTunes - Apple Support
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by Limnos,

Limnos May 18, 2016 7:30 PM in response to camillen
Level 9 (53,971 points)

Mac OS X

May 18, 2016 7:30 PM in response to camillen

I need to backup all of my stuff BEFORE allowing the new iTunes software on the computer.

Did you mean to type, "I should have..." instead of, "I need to"?

ASC user turingtest2 help document: Empty/corrupt iTunes library after upgrade/crash - https://discussions.apple.com/docs/DOC-6561

If you don't see your content after updating iTunes - https://support.apple.com/kb/HT203225
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by Rysz,

by Limnos,

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