HT201354: If you forgot your Apple ID

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juliebert20152016

Q: How to bypass an apple id. the owner is not cooperating

The phone of my friend is with me. He asked me to update and restore but suddenly the original owner don't like to give the apple ID. what will I do?

iPhone 5, iOS 9.3.2

Posted on May 19, 2016 7:27 AM

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Q: How to bypass an apple id. the owner is not cooperating

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  • by Csound1,

    Csound1 Csound1 May 19, 2016 7:30 AM in response to juliebert20152016
    Level 9 (50,417 points)
    Desktops
    May 19, 2016 7:30 AM in response to juliebert20152016

    There is nothing you can do if the person does not want to give you his personal information

  • by raymond73,Helpful

    raymond73 raymond73 May 19, 2016 7:31 AM in response to juliebert20152016
    Level 4 (1,733 points)
    May 19, 2016 7:31 AM in response to juliebert20152016

    Without that information you will not be able to update and activate the device. You need that information from the original owner or have the original owner log into iCloud and remove the activation lock. Your friend may have purchased, or acquired, a stolen device. Without the activation information your friend has a brick.

     

    Activation lock is there to protect stolen devices from being used. Providing a work around sort of defeats that purpose.

  • by imobl,

    imobl imobl May 19, 2016 7:34 AM in response to juliebert20152016
    Level 5 (6,958 points)
    iPhone
    May 19, 2016 7:34 AM in response to juliebert20152016

    Only the person who initiated the Activation Lock can remove it.

     

    The original owner does not have to give his AppleID. What he

    has to do is in this link:

    What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

     

    The original owner needs to do the actions listed in the part "If you no longer have

    your iOS device". Your 'friend' and you should read the link as well as there

    are actions for you to complete also.

     

    If the original owner still refuses to assist, return the iPhone to the original owner for a refund.

    There is no workaround for Activation Lock.