RonnyB

Q: Ios 9 mail app crashing

upgrade to ios 9. After upgrade open the mail app and when I open certain mails, the app crashes.

iPad 2, iOS 5, apple TV2 with lateste software.

Posted on Sep 16, 2015 1:48 PM

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Q: Ios 9 mail app crashing

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  • by iMogal,

    iMogal iMogal Feb 1, 2016 7:02 PM in response to rocohibo
    Level 1 (8 points)
    iPad
    Feb 1, 2016 7:02 PM in response to rocohibo

    rocohibo answer helped me out, although there was no need to reset everything.

     

    I tried to send myself a small video through email which caused the app to crash.

    I just disabled the WIFI then opened the app. That allowed me to select the outgoing

    email and delete it. thus stopping the crashing....

     

    HTH

  • by lynsykes,

    lynsykes lynsykes Feb 3, 2016 1:43 PM in response to marioc13
    Level 1 (0 points)
    Feb 3, 2016 1:43 PM in response to marioc13

    The answer from marioc13 actually helped me. Saw that there was an email stuck in the outbox for one of my emails. Deleted that email and readded it.

    Now the mail app won't crash.

     

    I did do all the soft resets, etc. It didn't work for me.

  • by Nfnlndr,

    Nfnlndr Nfnlndr Mar 3, 2016 11:08 AM in response to ricka76
    Level 1 (0 points)
    Mar 3, 2016 11:08 AM in response to ricka76

    RIcka76

     

    THis fix worked perfectly for me.  Fortunately, I found it about 30 seconds before frisbee-ing my iPad into the nearest wall.  Close....

     

    THanks for the help.  I appreciate it.

  • by Meshuggah2018,

    Meshuggah2018 Meshuggah2018 May 20, 2016 5:05 AM in response to Shawdogi
    Level 1 (4 points)
    May 20, 2016 5:05 AM in response to Shawdogi

    Thanks!, I had 3 line preview set, set it to none, mail stayed open, then set to 1 line, still opens, 2, 3, now working fine

  • by lynn479,

    lynn479 lynn479 Jul 27, 2016 8:05 PM in response to ricka76
    Level 1 (4 points)
    Jul 27, 2016 8:05 PM in response to ricka76

    AWESOME!  That corrected my issue as well.  Had two emails with PDF files stuck in the outbox.  Deleted them while in Airplane mode and all is well now. 

  • by Muralic66,

    Muralic66 Muralic66 Aug 9, 2016 12:23 AM in response to McD's Solutions
    Level 1 (4 points)
    Aug 9, 2016 12:23 AM in response to McD's Solutions

    Thank you for the useful tip it worked for me.  yes, latest IOS seems to have a bug when you want to send large attachment through mail. this was exactly the case I had a large attachment in mu outbox, when deleted as suggested above it is working well now.  thanks once again.   

  • by itzmadnezz,

    itzmadnezz itzmadnezz Sep 8, 2016 1:44 PM in response to RonnyB
    Level 1 (4 points)
    Sep 8, 2016 1:44 PM in response to RonnyB

    I had the same issue with my iphone 6+. I switched it into Airplane mode and I could access my email. I found a certain message that was the issue. I deleted it and the email app works fine after! Thanks to rika76's suggestion! I guess as long as you don't connect to wifi you can access your email app! HTH and good luck!

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