Q: 4.2.2

I've got a 15 inch Mid-2015 Retina MacBookPro with all the pro apps. Running Yosemite and just noticed there was a 4.2.2 Compressor update. I go to the App Store and check for updates and it say none are available. I'm running 4.2.1, has anyone had this occur?

Thanks!

Tom

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on May 20, 2016 8:40 AM

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Q: 4.2.2

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by Russ H,

Russ H May 20, 2016 8:46 AM in response to Tom Chartrand
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Quicktime

May 20, 2016 8:46 AM in response to Tom Chartrand

In System Information > Installations, what is the highest version of Compressor listed?

Russ
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by Tom Chartrand,

Tom Chartrand May 20, 2016 8:49 AM in response to Russ H
Level 1 (9 points)

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May 20, 2016 8:49 AM in response to Russ H

Version: 4.2.1
Source: Apple
Installe Date: 9/23/15, 11:28PM

Thanks for the quick reply!
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by Russ H,Helpful

Russ H May 20, 2016 9:38 AM in response to Tom Chartrand
Level 7 (21,770 points)

Quicktime

May 20, 2016 9:38 AM in response to Tom Chartrand

Is the 4.2.1 version listed in your App Store Purchased list?

If it is I'd use this app to remove the app and related preference files.*

If it is not listed, is it possible you used a different Apple ID when the installed version was downloaded?

Russ

edit: *after uninstalling, download again from the App Store.
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by Tom Chartrand,

Tom Chartrand May 20, 2016 9:40 AM in response to Russ H
Level 1 (9 points)

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May 20, 2016 9:40 AM in response to Russ H

Russ, Always have used the same ID for everything and it was listed in purchased. But the FCS remover did it.

Re-downloaded and perfect. Thanks so much!

Tom
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Q: 4.2.2

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by Russ H,

by Tom Chartrand,

by Russ H,★Helpful

by Tom Chartrand,

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by Russ H,Helpful