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Helpful answers
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May 20, 2016 9:32 PM in response to luke_alexanderby Niel,You need to install an earlier OS from a disk, and then download the one you’d like from the Mac App Store with your own Apple ID.
(142440)
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May 20, 2016 9:34 PM in response to Nielby luke_alexander,Thanks for the info! Been pulling my hair out over this
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May 20, 2016 9:51 PM in response to luke_alexanderby leroydouglas,You need Snow Leopard 10.6.8 to upgrade.
Visit an Apple Store, call 1-800-MY-APPLE, .
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May 21, 2016 8:32 AM in response to luke_alexanderby Eric Root,This is what the seller should have done, which will give you some general guidance.
Selling old Mac (4) Apple support