HT204308: Find the serial number of your Apple product

Learn about Find the serial number of your Apple product

violet826

Level 1 (4 points)

iPod

Q: itunes doesnt recognize my ipod when plugged in

Trying to sync ipod with iTunes but it doesn't pop up when plugged into computer

iPod touch

Posted on May 20, 2016 7:30 PM

I have this question too

Q: itunes doesnt recognize my ipod when plugged in

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Helpful answers

by Allan Eckert,

Allan Eckert May 20, 2016 7:42 PM in response to violet826
Level 9 (53,486 points)

Desktops

May 20, 2016 7:42 PM in response to violet826

Writing an effective Apple Support Communities question - https://discussions.apple.com/docs/DOC-5931
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by Kenichi Watanabe,

Kenichi Watanabe May 20, 2016 11:42 PM in response to violet826
Level 8 (38,426 points)

Mac OS X

May 20, 2016 11:42 PM in response to violet826

If possible, try a different USB docking cable to rule out faulty cable as the cause. Or use the current cable with another device to confirm it works properly.

It would also help to know if you use a Mac or Windows PC. If Windows, what version?
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