zakirs
Level 1 (4 points)
iPhone

Q: Missing

Dear APPLE support ,

 

 

I've a big problem about cameras software.When i take a photo with my iphone 6s i got a different situation.

 

 

Costimizing my photo ( by the way ,it's not 3rd party software , its Apple's orginal camera software included iphone6s) to Black and white , after saving my photo '' its ok '' Than i trying transfer my all photos to my '' MAC ''

 

 

all black and white color is going back to colorful.Tried to transfer android phone , MAC , Windows PC and there is nothing still colorful and all efect is gone.

 

 

My everyting is in there ! My familys photo , my girlfrineds photo etc.. And i don't wanna upload all of them at icloud , It'll take lot of time from me !!

 

 

At internet there is nothing ! No solved topics .. Nothing about it !

 

 

After all of that , i decide call for Apple call center.He was greatly helpful.After 45 minutes there was no solution again.

 

 

I want result or fix patch or something like that.I dont have patience anymore !

 

 

So what should i do ?

 

 

Thanks for helping , waiting your answer as soon as possible.

Posted on May 20, 2016 11:22 AM

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zakirs

Q: Missing

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  • by BBoiss,

    BBoiss BBoiss May 21, 2016 8:20 AM in response to Lawrence Finch
    Level 4 (1,404 points)
    Apple Music
    May 21, 2016 8:20 AM in response to Lawrence Finch

    Lawrence Finch wrote:

     

    The easiest way to do what you want is to use iCloud Photos. Just go to Settings/iCloud and turn on Photos. Then install iCloud for Windows on your computer: Download iCloud for Windows - Apple Support.

     

    You can then either keep the photos in iCloud for Windows, or export them to your choice of photo management apps. If you export you will be given the option of the original or the edited version.

    Thank you, Lawrence. That is what I was trying to explain from the start.

     

    [Edit: or rather a similar means by going through iCloud.com and utilizing ICPL.]

  • by elcpu,

    elcpu elcpu May 21, 2016 9:36 AM in response to Lawrence Finch
    Level 6 (16,186 points)
    Photos for Mac
    May 21, 2016 9:36 AM in response to Lawrence Finch

    Lawrence Finch wrote:

    If you export you will be given the option of the original or the edited version.

     

    Lawrence, thank you for responding to my "call", I hope I did not interrupt you at the Intrepid....    

    The export (and import) functions work well with my W10 although as you have said before, Macs know how to handle "sidecars" better. I seldom edit anything on my iPhone and as most of my pictures come from Canons or a Nikon.

    Best...

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