Q: 12.4 wont install...just hangs while trying to install
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May 20, 2016 11:25 AMby alex_h1,Hello Hucklow,
Thanks for using Apple Support Communities.
I see you're running into an issue when updating iTunes on your Windows PC. To help get this issue resolved I suggest that you go through the steps in the support link below.
If you can‘t install or update iTunes for Windows
Have a good one.
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May 21, 2016 1:12 PMby turingtest2,If the steps above haven't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2
