meddy!

Q: my phone is broken, and iMessages isn't working on laptop!

my iMessages hasn't been receiving messages lately, and my phone just broke today. How can I fix iMessages on my laptop so that I will see messages people are sending me?

iPhone 6

Posted on May 21, 2016 7:17 PM

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Q: my phone is broken, and iMessages isn't working on laptop!

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  • by sterling r,

    sterling r sterling r May 23, 2016 6:58 AM in response to meddy!
    Community Specialists
    May 23, 2016 6:58 AM in response to meddy!

    Hi there Meddy!

     

    It sounds like you are unable to get either iMessages or text messages, or both, on your Mac, and your phone is broken. It's a bit difficult to determine what the actual issue is without more details about the symptoms you are seeing but if iMessage is deactivated on your Mac and will not turn back on this article will help you out:

     

    If you get an error when trying to activate iMessage or FaceTime

     

    Now if you were getting text messages forwarded to your Mac from your phone, and your phone will not turn on then you will not be able to get those messages to your computer until your phone is fixed. Here is the support page to help you determine what your options are about getting your phone fixed.

     

    iPhone Repair

     

    If this does not help can you please elaborate on the situation with your device(s) with more details about what is happening with them? Thank you for using Apple Support Communities, all the best!