HT206230: About the OS X El Capitan v10.11.5 Update

Learn about About the OS X El Capitan v10.11.5 Update
rmart73

Q: HT206230 Broke my Macbook Air!!

Anyone else experiencing Shutdown issues after applying this update? Upon shutdown all my desktop icons go away and the top finder bar (i think thats what its called) goes away but the Finder icon in the dock shows Unresponsive. I have to hold down the power button till the system shuts down. Im on a Macbook Air OSX El Capitan ver 10.11.5 (15F34)

Posted on May 21, 2016 8:35 PM

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Q: HT206230 Broke my Macbook Air!!

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  • by Ferd II,

    Ferd II Ferd II May 21, 2016 8:42 PM in response to rmart73
    Level 7 (28,402 points)
    Applications
    May 21, 2016 8:42 PM in response to rmart73

    Rmart,

     

    Try a Safe Mode startup.

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  • by leroydouglas,

    leroydouglas leroydouglas May 21, 2016 9:03 PM in response to rmart73
    Level 7 (23,640 points)
    Notebooks
    May 21, 2016 9:03 PM in response to rmart73

    rmart73 wrote:

     

    Anyone else experiencing Shutdown issues after applying this update? Upon shutdown all my desktop icons go away and the top finder bar (i think thats what its called) goes away but the Finder icon in the dock shows Unresponsive. I have to hold down the power button till the system shuts down. Im on a Macbook Air OSX El Capitan ver 10.11.5 (15F34)

    Did you recover? Did the update take??

  • by Linc Davis,

    Linc Davis Linc Davis May 21, 2016 9:12 PM in response to rmart73
    Level 10 (207,990 points)
    Applications
    May 21, 2016 9:12 PM in response to rmart73

    The software for a Wacom tablet is known to prevent shutdown in OS X 10.11.5. If that software is installed, and you no longer use the device, please remove the software. Otherwise, refer to the manufacturer for support or an update. Back up all data before making any changes.