-
All replies
-
Helpful answers
-
May 22, 2016 2:35 AM in response to spavengeby lllaass,What do yo mean by not work?
Can you sign into the Mc App Store on the Mac?
What happens when you try?
Can you sign into iCloud on the Mac with that ID?
-
May 22, 2016 2:42 AM in response to lllaassby spavenge,when trying to open my app store i receive a message error with connection
-
May 22, 2016 2:48 AM in response to lllaassby spavenge,also similar message when trying to add an iCloud account
-
-
May 22, 2016 8:00 AM in response to spavengeby Linc Davis,Please launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
-
May 22, 2016 2:12 PM in response to Linc Davisby Jeeseen,Your Apple ID has been disabled.For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.
These days I just upgraded to the latest system 10.11.4 10.11.5, then when I landed app store to begin the installation software prompts this message. Now I can log in iCloud, but not actually in the iTunes buy songs and videos, also be prompted account is prohibited. I did not share their account to anyone without repeated login error password, and so all of the possible causes is prohibited. Request your help, thank you very much!
-