cbusby81
Level 1 (4 points)
iPhone

Q: Phone call sounded like broken record.

While talking to my husband on the phone his voice got stuck and sounded like a broken record just saying the same two words over and over. It was freaky. I had to shut down my phone to make it stop. Anybody else heard of this happening.

iPhone 6, iOS 9.3.1

Posted on May 20, 2016 8:11 PM

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cbusby81

Q: Phone call sounded like broken record.

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  • by sterling r,

    sterling r sterling r May 22, 2016 7:19 AM in response to cbusby81
    Community Specialists
    May 22, 2016 7:19 AM in response to cbusby81

    Hi there cbusby81,


    It sounds like you were using your phone and it seemed to get caught in a loop during a phone call and it kept repeating the same phrase over and over. I would quit the Phone and the Settings apps on your phone:

     

    Force an app to close in iOS

    1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
    2. Swipe left to find the app you want to close.
    3. Swipe up on the app's preview to close it.

     
    When you have done that restart the device and test the issue again:

    iOS: Turning off and on (restarting) and resetting
     
    If the issue persists, reset your network settings with these steps:

     

    Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

    From: If you can‘t connect to a cellular network or cellular data

     

    Thank you for using Apple Support Communities.