skippy1974

Q: Repeated Facetime SMS

Hello,

 

I found this unacceptable!

I bought an iPhone 4S for my wife.

She received a message that my operator may charge for the use of facetime at activation. So far, so good.

But I received the bill yesterday and this is not one activation SMS, this SMS is sent "all the time"!!

 

TypeDateTimeCalling numberCalled numperCountryRate#Price Excl. (€)
SMS26/07/201313:05******447786205094U.K.Full rate10,3720
SMS26/07/201313:11******447786205094U.K.Full rate10,3720
SMS26/07/201313:50******447786205094U.K.Full rate10,3720
SMS26/07/201313:56******447786205094U.K.Full rate10,3720
SMS05/08/201317:15******447786205094U.K.Full rate10,3720
SMS07/08/201311:36******447786205094U.K.Full rate10,3720
SMS07/08/201318:56******447786205094U.K.Full rate10,3720

 

What the *** is wrong with apple ? How will I get my money back ? I can agree on one SMS but not all the time ... Am I supposed to stop facetime? What will happen in the next months?

 

Thanks for your help,

 

 

Olivier

Posted on Aug 17, 2013 6:34 AM

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Q: Repeated Facetime SMS

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  • by skippy1974,

    skippy1974 skippy1974 Aug 17, 2013 7:16 AM in response to Meg St._Clair
    Level 1 (6 points)
    Aug 17, 2013 7:16 AM in response to Meg St._Clair

    I fully agree, my carrier did charge the facetime sms.

    I've no problem with that, I was warned with a pop-up.

    But I did not expect all the other SMSes.

    Was one (on my previous bill) not enough? Will it send a (very) expensive SMS at random time like that forever?

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Aug 17, 2013 8:17 AM in response to skippy1974
    Level 9 (58,414 points)
    iPhone
    Aug 17, 2013 8:17 AM in response to skippy1974

    If you turn iMessage off, and then back on again, you'll probably see this.

  • by skippy1974,

    skippy1974 skippy1974 Aug 17, 2013 8:20 AM in response to Meg St._Clair
    Level 1 (6 points)
    Aug 17, 2013 8:20 AM in response to Meg St._Clair

    Ok but I never did and anytime you do that, you have the warning popup that neither I or my wife got for all those SMSes.

  • by martacl,

    martacl martacl Feb 22, 2016 9:05 AM in response to skippy1974
    Level 1 (0 points)
    Feb 22, 2016 9:05 AM in response to skippy1974

    Did you get a solution? The same it happens to me.. I have sent 100 sms for month, my cellphone company says it's Apple and Apple says it's my carrier.. so?¿? nobody is responsible?¿ I wake up at 3AM-4AM... to activate the facetime?¿

  • by kjz61,

    kjz61 kjz61 Feb 24, 2016 3:19 AM in response to martacl
    Level 1 (0 points)
    Feb 24, 2016 3:19 AM in response to martacl

    Same problem here with t-mobile Austria. t-mobile tries to be helpful, Apple is ignoring me.

  • by martacl,

    martacl martacl Feb 25, 2016 8:38 AM in response to kjz61
    Level 1 (0 points)
    Feb 25, 2016 8:38 AM in response to kjz61

    What we should do? It seems that all companies are wrongs less Apple

  • by maria tania,

    maria tania maria tania May 22, 2016 9:55 AM in response to skippy1974
    Level 1 (4 points)
    May 22, 2016 9:55 AM in response to skippy1974

    Hi,

     

    I am in Spain and after replacing my iPhone 5 with an iPhone 6s I find I have exactly the same problem. I just checked my bill and as soon as I got my new phone in March it started sending SMS messages to the UK and I am charged €0.60 every time, 4 messages in the last 10 days alone.

     

    I tried using Facetime on my old iPhone and it didn't work but I wasn't ever charged for an SMS, now I wish I didn't have facetime at all but my phone says Facetime hasn't been successfully activated anyway and I therefore can't use it.

     

    What exactly triggers a message, this should be like the windows user account control, everything should stop and the user should need to tap yes before every international SMS is sent.

  • by R Ghattas,

    R Ghattas R Ghattas Jul 5, 2016 4:19 AM in response to maria tania
    Level 1 (8 points)
    Jul 5, 2016 4:19 AM in response to maria tania
    hi i have the same issue as your did you find a solution please tell me ?!
  • by dmtrchr,

    dmtrchr dmtrchr Sep 5, 2016 4:32 AM in response to Michael Allbritton
    Level 1 (8 points)
    iLife
    Sep 5, 2016 4:32 AM in response to Michael Allbritton

    my iphone sends messages to the same nr in uk from greece. so, i figured out that it was the provider's matter, as you said and i called my provider -vodafone greece - twice so far, in order to stop it, but they told me it's apple's matter, they cant do anything. they cant even block me from sending messages to spesific numbers, as this uk one. unfortunately.

  • by dmtrchr,

    dmtrchr dmtrchr Sep 5, 2016 4:35 AM in response to Meg St._Clair
    Level 1 (8 points)
    iLife
    Sep 5, 2016 4:35 AM in response to Meg St._Clair

    i never turn on my imessage nor facetime. i keep them constantly deactivated, yet still, the charged messages from my iphone in greece to that uk number are always there!!

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