iPod
Q: I've had my nano 7 for a month but now when its plugged in to charge and load music I get a "Unsupported" Accessory is not supported message . what is wrong and does anyone know how to fix this?
tried changing usb ports. installed new apple music. and reset nano
iPod nano, Windows 7
Posted on May 21, 2016 9:16 PM
by Kenichi Watanabe,Apple recommended
Mac OS X
Make sure you did the Reset (restart) on the iPod as described here
Learn how to reset your iPod - Apple Support
Where are you plugging in the iPod nano when you see this message on the iPod's screen? If it's to a docking or charging accessory of some type (not to your computer's USB port), that accessory may use FireWire charging, if it's an older type. Current Apple devices do not support FireWire charging (only USB charging).
Posted on May 23, 2016 9:47 AM