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Q: Why I keep getting a charging error with all Apple Watch chargers ?
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May 24, 2016 1:24 PMby Jonathan UK,Hi
When charging your watch, check that:
- All plastic wrap has been removed from both ends and both sides of the charging cable (check closely on the head of the charger).
- The back of your watch and the head of the charging cable are clean and dry (clean them with a nonabrasive, lint-free cloth).
- The charging head is properly aligned with the back of the watch, with the concave / curved side touching it fully:
- Some watch docks, stands, cases or protectors might hinder this.
- You are using:
- A genuine Apple Magnetic Charging Cable, or;
- A genuine Apple Watch Magnetic Charging Dock with a genuine or Apple-certified Lightning to USB Cable, or;
- An Apple-certified magnetic charging module.
- If you are charging your watch by plugging into mains power:
- Check that the USB connector on the Apple Magnetic Charging Cable is pushed fully into the USB Power Adapter.
- Try using different adapters from the following:
- The genuine Apple USB Power Adapter that was supplied with the watch, or;
- A genuine Apple 5W (iPhone) or 12W (iPad) USB Power Adapter, or;
- An Apple-certified (MFi) third-party 5W USB power adapter.
- Try using a different power outlet (one that is known to be working properly).
- If no other suitable power adapters are available, try instead charging via USB.
- If charging via a USB port on a computer, ensure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake and the cable is plugged directly into the computer (not into, for example, an external keyboard).
- If your battery is very low, you may need to wait for a few minutes before the green lightning bolt appears (confirming that charging has started).
Under normal operation, charging should only take up to around 2.5 hours for a full charge.
More information:
Check your battery and charge your Apple Watch - Apple Support
