HT201302: Import photos and videos from your iPhone, iPad, or iPod touch

Learn about Import photos and videos from your iPhone, iPad, or iPod touch
kojo44

Q: my screen is totally wrecked how do i import the files from the phone to the pc

somebody please help me with importing my files to the pc from a broken screen

Posted on May 25, 2016 1:46 AM

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Q: my screen is totally wrecked how do i import the files from the phone to the pc

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 25, 2016 1:56 AM in response to kojo44
    Level 8 (38,766 points)
    Mac OS X
    May 25, 2016 1:56 AM in response to kojo44

    If you plan to get a replacement Apple device, and the iPhone still appears in iTunes when connected, do a backup of the iPhone using iTunes.  You can do this from the iPhone's Summary settings screen in iTunes.  When you get the replacement, restore it from that last backup using iTunes.

     

    You cannot "import files" (such as song files) from an iPhone to the computer's iTunes library, except for items purchased from the iTunes Store.  iTunes syncing is generally in one direction only, form iTunes library to device.  If you want to transfer separate files from iPhone to computer (not back up the entire device), you'll need to use a third-party method or utility.

  • by turingtest2,

    turingtest2 turingtest2 May 25, 2016 1:58 AM in response to kojo44
    Level 10 (85,813 points)
    iPod
    May 25, 2016 1:58 AM in response to kojo44

    If you have media on the device that isn't stored elsewhere see Recover your iTunes library from your iPod or iOS device.

     

    tt2