Q: Apple turned off find my iPhone on my phone fixing it and now I've lost my phone

If you didn't turn on Find My iPhone before your device was lost or stolen, you can't use it to locate your device. However, you can use these steps to help protect your data:

1. Change your Apple ID password. By changing your Apple ID password you can prevent anyone from accessing your iCloud data or using other services (such as iMessage or iTunes) from your missing device.
2. Change the passwords for other internet accounts on your device. This could include email accounts, Facebook, or Twitter.
3. Report your lost or stolen device to local law enforcement. Law enforcement might request the serial number of your device. Find your device serial number.
4. Report your lost or stolen device to your wireless carrier. Your carrier can disable the account, preventing phone calls, texts, and data use.

Find My iPhone is the only way that you can track or locate a lost or missing device. If Find My iPhone isn't enabled on your device before it goes missing, there is no other Apple service that can find, track, or otherwise flag your device for you.

arleneee_c wrote:

 

Apple turned off find my iPhone on my phone while trying to fix it and now I've lost my phone

Apple cannot even setup a repair, order, or start paperwork in their system for shipping before having you as the user log out of Find My iPhone yourself. The system they initiate the repair in stops them, and does not allow them to pass before it confirms you, as the owner, have turned this off.

The one instance where Apple can remove this feature from being active is if you request it and submit a proof of purchase receipt showing you were the original one to purchase the phone.

Beyond that, refer to D.Cohen's reply.