mrstroud

Level 1 (4 points)

Apple Watch

Q: my watch is stuck on clear all screen and won't turn off. Any ideas?

My Watch is stuck on the "Clear All" screen and it won't shut off. Any ideas on how to clear that and get it back to working properly? Thanks.

Apple Watch

Posted on May 25, 2016 6:02 AM

I have this question too

Q: my watch is stuck on clear all screen and won't turn off. Any ideas?

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Helpful answers

by Jonathan UK,

Jonathan UK May 25, 2016 6:04 AM in response to mrstroud
Level 7 (29,474 points)

Apple Watch

May 25, 2016 6:04 AM in response to mrstroud

Hi

Try force restarting your watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo, then release them and wait for the watch to restart.
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by D.Cohen,

D.Cohen May 25, 2016 6:06 AM in response to mrstroud
Level 6 (8,424 points)

Desktops

May 25, 2016 6:06 AM in response to mrstroud

This article may also help you Restart your Apple Watch - Apple Support
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by mrstroud,

mrstroud May 25, 2016 6:12 AM in response to Jonathan UK
Level 1 (4 points)

Apple Watch

May 25, 2016 6:12 AM in response to Jonathan UK

Thank you so much. That worked. I appreciate it. I did not know about that. Learned something new today.
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by Jonathan UK,

Jonathan UK May 25, 2016 6:14 AM in response to mrstroud
Level 7 (29,474 points)

Apple Watch

May 25, 2016 6:14 AM in response to mrstroud

You're most welcome!
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