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hollie Goicoechea

Q: Why do some photos come up in a iOS face search, while others don't?

Some faces don't come up in an iOS search even though they're are there on my Mac? Is there some way of forcing a photo to re sync across the cloud?

Mac mini (Late 2014), OS X El Capitan (10.11.5), null

Posted on May 25, 2016 1:43 AM

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Q: Why do some photos come up in a iOS face search, while others don't?

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  • by LarryHN,

    LarryHN LarryHN May 25, 2016 7:20 AM in response to hollie Goicoechea
    Level 10 (84,217 points)
    Photos for Mac
    May 25, 2016 7:20 AM in response to hollie Goicoechea

    First you have to tell us what you are doing - how are your photos getting from the Mac to the IOS device?

     

    iCloud Photo Library is the only service that will sync the libraries

     

    LN

  • by hollie Goicoechea,

    hollie Goicoechea hollie Goicoechea May 25, 2016 8:09 AM in response to LarryHN
    Level 1 (19 points)
    Photos for Mac
    May 25, 2016 8:09 AM in response to LarryHN

    Yes every thing has been synced using the Photo iCloud library exclusively. The image has appeared on all devices but not coming up on a Face search using Photos on my iPad Pro. Even though I can see the photo is there and it comes up under faces on my Mac? Other photos do come up on the search?