JasonKiely19844

Level 1 (4 points)

iPhone

Q: Lots of missing photos after getting a new hand set

HI

i have an iphone 6 & after losing my phone I restored from I cloud my old one but a big batch of photos are missing how do I get them back ?

any help would be much appreciated;)

iPhone 6

Posted on May 25, 2016 1:33 PM

I have this question too

Q: Lots of missing photos after getting a new hand set

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by elcpu,

elcpu May 25, 2016 1:35 PM in response to JasonKiely19844
Level 6 (16,186 points)

Photos for Mac

May 25, 2016 1:35 PM in response to JasonKiely19844

Log on to iCloud.com and see if they are there. If not and you don't have an iTunes backup they are gone, sorry to say.
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by JasonKiely19844,

JasonKiely19844 May 25, 2016 1:43 PM in response to elcpu
Level 1 (4 points)

iPhone

May 25, 2016 1:43 PM in response to elcpu

HI

tthe strange thing is they do & it down loaded put back all of the photos up to a point missed out a whole bun that show as blank then put in another whole batch ?
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by elcpu,

elcpu May 25, 2016 1:46 PM in response to JasonKiely19844
Level 6 (16,186 points)

Photos for Mac

May 25, 2016 1:46 PM in response to JasonKiely19844

Depending on how many you have it may take quite a while to download them all. I would give it some time.

This article may help: Archive or make copies of your iCloud data - Apple Support
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by LACAllen,

LACAllen May 25, 2016 3:18 PM in response to JasonKiely19844
Level 5 (4,864 points)

iCloud

May 25, 2016 3:18 PM in response to JasonKiely19844

Were you using Photo Stream or Photo Library?
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