HT201412: If your iPhone, iPad, or iPod touch won't turn on

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Alyssa_Evnglsta

Q: Cant turn on my ipad

I'm using my ipad when its charging but suddenly it goes off when i try to charge it. The logo of a battery "means it charging" so i charge my ipad all night but when i woke up and try to turn on and it appears that the ipad was low battery but when i try to plugged in the charger and try to open again the logo of apple appears and after 5 second it will turn off again and i try that for many times but it still i cant open my ipad plssss help me thank you.

iPad, iOS 9.3.1

Posted on May 25, 2016 6:29 PM

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Q: Cant turn on my ipad

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  • by Skydiver119,

    Skydiver119 Skydiver119 May 25, 2016 6:33 PM in response to Alyssa_Evnglsta
    Level 7 (28,078 points)
    iPad
    May 25, 2016 6:33 PM in response to Alyssa_Evnglsta

    You can try to force it to reboot, but I'm thinking your iPad's battery has died. they do have a finite life span and number of charges/discharges.

     

    You can try the reboot, it won't hurt anything. Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it restart and see if it helps. If not, then make an appointment at your local apple store or authorized service provider and have them check it out. Unless your device is still under warranty a battery replacement runs about $100 US.