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Helpful answers
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May 26, 2016 2:01 AM in response to a1m9b4e_7by D.Cohen,Try these steps:
- Turn off Bluetooth and restart your iPhone or iPad.
- Repair the Device you Connect: Go to Settings > Bluetooth > Choose the device you are having issues with > Tap on the info button next to the device > Tapon Forget This Device.
- Reset Network Settings: Settings > General > Reset > Reset Network Settings. You need to set up your Wi-Fi connections again after doing this.
- Try restoring your iPhone iPad: You can restore your device from iTunes or iCloud. Bear in mind that it will erase your existed data so you'd better back up your iPhone or iPad in advance.
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May 26, 2016 2:18 AM in response to a1m9b4e_7by thunderzzz,Try general troubleshooting steps from this article:
Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch - Apple Support